They scratched the hell out of my deck on my favorite part before i even skated on it and rushed through the building process .Not to mention theres still tons of air bubbles where they applied the griptape . Im extremely frustrated right now because this is my favorite deck ive ever owned and they scratched up my favorite area on the artwork , I couldnt have even done that myself by skateboarding on it because im not good enough to grind yet.
I absolutely love this store, always a good experience, the people here are wonderful and always super helpful. I always leave the store with the biggest smile on my face.
Bought some pants last week. Clerk didn’t remove the inktag. I came back today to see it they could remove it, and they wouldn’t because I didn’t have a receipt. So I bought $40 pants, and ended up leaving them at the store because I’m not going to wear pants with a security tag on them. Zumiez essentially stole my money, and will never get my business again.
My fiancée and I came into this location to check out a pair of shoes for myself, when we walked in we weren't greeted by anyone or even acknowledged at all (even after an employee came over to move a ladder that was in front of the men's shoes that I was looking at.) I stood there for about 6 or 7 mins waiting for an employee to come by, and two of them did except they deliberately avoided eye contact and didn't say a word as they avoided helping us. Honestly the thing that made me write this review was how after waiting and just assuming maybe the staff was busy, a group of high school kids came in and the staff immediately greeted them and asked if they could pull any shoes down or help them in any way. We decided to leave after that and our existence was finally acknowledged as we walked out. I guess we weren't young enough for them to care or something? (24 btw)
Okay so I have a mixed review about this store, in particular the young man with all the piercings is absolutely awesome! Went in there to buy myself a new skateboard and he let my son sit up on the counter and help him set it up and he definitely put the customer first. So my 3 year old son needed to go to the bathroom and the young man proceeded to take him to the back and let him use there’s when someone I don’t know if it was the manager immediately walked up and she rudely said that my son couldn’t use it and would rather have him have an accident in their store and made us take him somewhere else mind you this is after we just got done spending a few hundred dollars in their store.
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