WoodSpring Suites Loveland

3915 Peralta Dr, Loveland, CO 80538, USA

About WoodSpring Suites Loveland

3.7 / 5

from reviews

    Taylor Stevens
    July 30, 2023

    The rooms are not clean all the reviews saying about them being so clean and nice are a joke I drove over 1200 miles thinking this was a nice hotel and I was shocked walking into my room it smelled like 10 cats lived in there trash all under the sink bed sheets filthy counters sticky and cat hair everywhere it's isolated off and doesn't feel safe parking lot is dark and just a bunch of random people standing outside at all parts of night. Do yourself a favor and get a different hotel!!

    Jenifer Smith
    June 12, 2023

    It's was a long week of transition during our move. I booked and extended stay starting today. I worked 16 hours and got off at 6 am and came in to speak with the staff about my reservation. The front desk was amazing. She helped me book my stay correctly which saved me money. She took the extra mile to make sure everything was in the system correctly so I wouldn't have any issues. The general manager went and checked the rooms to make sure the room was ready and clean. After all was said and done I was still nervous about what the conditions would be in the hotel. To my surprise it smelled great. Everything was contemporary and updated. My room was very clean and perfect size for our extended stay. I was so excited even though I only had 3 hours sleep I stayed up and got unpacked.i came down before work to tell them thank you again and even after being there all day on a Monday they were still very friendly, helpful and went over my cost for me again! The service I received today was over exceptional. As bad as my week was last week, this experience made everything better! I would recommend over and over. You do not get this service and caring from any hotels.

    Robin Dean
    September 14, 2023

    This place is bad news. False advertising. Just don't go there. Scroll to the bottom to see updates based on their response! My truck was broken into during broad daylight hours, right in front of their gangway (photos attached). The burglars tore into the truck and stole our GPS unit, which was hidden in the glove box. Our insurance deductible is around $250, which is approximately what we paid to stay in this hovel. Speaking of price, there wasn't a checkbox to confirm we had a pet at the online checkout. They charged us extra for that upon arrival, before informing us that they don't "usually" provide the things that were mentioned in the online description. At this point, they presented a lengthy contract stating they're not responsible for what happens in their own parking lot. After the burglary, their indifference was palpable. They don't care about their customers, at all, so consider this a warning not to become one. Just keep searching and let them return to their logo-infused version of "Project Place". The sink in our room was completely clogged. It took 10 electronic room keys to open the only functional building entrance. It's pretty clear they've committed several building code violations. ... and they expect you to accept this with the excuse that it's a fifty-year-old building. This isn't a hotel. It's a meth lab. And it appears everyone on the first/second floors is a permanent resident. The entire building smells like a blend of color-safe bleach and blood stained marijuana, depending on where you stand. They owe us $250, if not more. Also attached ... nice "sidewalk". Stay the path and see if you aren't covered in tree sap, then bitten by whatever animals are living in it. The manager said "what tree?" Total $h!t$how. Regarding their response(s): 1) "What you encountered with your vehicle is very unusual ... file a police report" I did. Right after it happened. The management knows this. The report number is tied to their address. Also, both the officer and local businesses say police get called to that address regularly, so while my "vehicle encounter" might be unusual, the appearance of patrol cars in their lot is not. 2) "The security and safety of our guests is always of utmost importance" This is a lie. They're lying. That is to say, they're liars. There aren't any outdoor security cameras. Not even at the porte-co·chère. If there were, we might have footage of the burglar breaking into our truck. I'll add that, over the phone, they were greatly proud of their contract separating them from anything that happens on their property outside of the pedestrian entrance. The heading of this underhanded whisper of an "oh, by the way, sign this ..." should read: YOU. DON'T. MATTER. Thanks for the money!

    Carrie Meyer
    July 06, 2023

    The general manager and his staff are so friendly and helpful. They helped us save money and worked with us when we were late on our payment. They didn’t charge us extra fees for July and work hard to ensure the safety and well-being of their guests.

    Manuel W Giddens Jr
    August 25, 2023

    Great for the price. Page at the front desk was very nice. This place is out in the boonies but has a bus stop near by. Good if yer traveling alone

    WoodSpring Suites Loveland

    Our Address

    3915 Peralta Dr, Loveland, CO 80538, USA

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