White House Black Market

5943 Sky Pond Dr Unit 178, Loveland, CO 80538, USA

About White House Black Market

3.9 / 5

from reviews

    Amber Theis
    -
    November 12, 2023

    I love this store! I have always loved the classic, timeless styles. I had the best customer service at this location. Amy helped me and I left with some great holiday options! Thank you for giving your best and being so friendly. I did not find this kind of service in the other shops that day. Your staff made my day! Thank you for making me feel pretty, and important!

    Amy Lane
    -
    August 16, 2023

    Great experience! This is one of the few stores that have very nice quality high-end women's clothing! I highly recommend if your looking for a classy look!

    Brooke Gooding
    -
    October 11, 2022

    I was feeling nervous about a work trip that I'm going on and really wanted an outfit that helped me to feel confident. Zander (Alex) and Karen went above and beyond for me tonight. I'm so glad I came in! They helped me put together the perfect outfit that makes me feel amazing. Thank you! I'll be back.

    Jillian Lucero
    -
    October 23, 2020

    Really disappointed today in my relationship with this store. My very favorite pair of business casual slacks are purchased from this location on a regular basis. I have about three or four pairs of the same style of pant. I've worn them very little because of Summer this specific color about 2 times. They were purchased in August. The last time I washed this pair of the light gray, a weird straight line across one leg of the pants showed up after a set dry. (I wash on delicate and set dry then hang in my closet). To me it was very clearly a manufacturer's defect in the fabric. They would not exchange this pant for any reason. This frustration after trying to order the black and white polka dot dress that never came to the floor (fall catalog) for an event. I even set an appointment for a try on of this dress. I was never notified it didn't come in and found out while I came in for my appointment on a Saturday morning. I came all the way up from Erie. Needless to say both of these situations have brought me to the conclusion that unfortunately the store is no longer a place to purchase my nice things.

    Vanna Hosanny
    -
    March 05, 2020

    The clothing selection is wonderful. The Loveland, CO location staff however... is dismissive, judgmental, and utterly horrendous. Not a single staff member acknowledged my presence, much less offered assistance in any form. I still purchased clothing because I needed them for an event tomorrow, but absolutely no part of the shopping experience was decent. I officially completely understand why people shop online. Ladies in the store today you should be ashamed of your customer service today. After reading the other reviews I can completely relate. Great clothes. Terrible service. I had to go back this evening to do an exchange and the experience was very similar. I will say she remembered that I was there earlier. Regardless, still a terrible in store experience.

    White House Black Market

    Our Address

    5943 Sky Pond Dr Unit 178, Loveland, CO 80538, USA

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