I had a good experience working with Maria Morales. I love the way she helped me with my business account. Well knowledgeable and fast service. So kind and personable. Christopher Murray was my first point of contact, and he was also welcoming. That reflects exceptionally well on Wells Fargo.
Brooke Robertson
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April 28, 2023
Aby helped resolve my problem today. She was incredibly helpful and professional. Thank you Aby for all you did for me, and my Aunt today!
Jessica McCloughan
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December 29, 2021
Wells Fargo as a whole has horrible wait times when you call their 1-800 for ANY reason. I have called multiple times to the local branch and rarely get to speak with a local person. They also nickel and dime you with fees on their checking accounts no matter how much money you have with them. If it wasn’t such a nightmare to change banks, I would have cancelled with them LONG ago. I do not recommend dealing with Wells Fargo at all. Also, one time I went through their drive through on a bike with my kids, waited 30 min to even talk to a teller and was told we needed to leave because we were on bikes, all while a person was on a motorcycle in front of us and they had no issues with him.
Living my best life
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June 22, 2022
If you’re looking for terrible customer service, this is the place for you. Two tellers and a manger took their absolute sweet time discussing trips to Mexico, birthdays, what’s on the days agenda, what’s up the rest of the week, destination spots and so on. Not a hello, welcome, we’ll be right with you or a sorry. Stood in their line as the only person to be served and eventually walked out because it was so awkward.
kevin neal
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February 02, 2023
It's a bank, people are nice and helpful. Always happy to take the money. Never had an issue.
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I had a good experience working with Maria Morales. I love the way she helped me with my business account. Well knowledgeable and fast service. So kind and personable. Christopher Murray was my first point of contact, and he was also welcoming. That reflects exceptionally well on Wells Fargo.
Aby helped resolve my problem today. She was incredibly helpful and professional. Thank you Aby for all you did for me, and my Aunt today!
Wells Fargo as a whole has horrible wait times when you call their 1-800 for ANY reason. I have called multiple times to the local branch and rarely get to speak with a local person. They also nickel and dime you with fees on their checking accounts no matter how much money you have with them. If it wasn’t such a nightmare to change banks, I would have cancelled with them LONG ago. I do not recommend dealing with Wells Fargo at all. Also, one time I went through their drive through on a bike with my kids, waited 30 min to even talk to a teller and was told we needed to leave because we were on bikes, all while a person was on a motorcycle in front of us and they had no issues with him.
If you’re looking for terrible customer service, this is the place for you. Two tellers and a manger took their absolute sweet time discussing trips to Mexico, birthdays, what’s on the days agenda, what’s up the rest of the week, destination spots and so on. Not a hello, welcome, we’ll be right with you or a sorry. Stood in their line as the only person to be served and eventually walked out because it was so awkward.
It's a bank, people are nice and helpful. Always happy to take the money. Never had an issue.