Wonderful place to go to. Everyone is so helpful and nice. Hair salon is top flight. I always enjoy going in and getting my haircut and chatting with Tia
Not the best customer service. Staff is selective on who they assist. Nice variety of products to choose from though. Most product costs are comparable to salon costs.
I went in to this location last week to buy new perfume. No one greeted me but they sure did hover over me the ENTIRE time as if I were going to steal something. It got so uncomfortable, I had to leave. They even followed me out.... This was the worst customer service I have ever experienced.
I visited this Ulta on Sunday. April 25th. I walked in and was not greeted, the store was empty, I walked by FOUR different associates, while walking around the store, not once was I asked if I needed help finding anything. There were two workers chatting it up in an aisle, and another with a clipboard whom I had direct eye contact with. This is a common theme whenever I visit this Ulta. The customer service here is trash.
All three of the employees were super sweet and helpful. I had lots of questions and they were amazing and very knowledgeable about the products.
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