Ulta Beauty

4824 Thompson Pkwy, Johnstown, CO 80534, USA

About Ulta Beauty

4.2 / 5

from reviews

    Dakota Green/Reed
    February 12, 2023

    I recently made an appointment earlier this week to get help putting a set of strip lashes on. The appointment was made on Wednesday and was set for Saturday. Mind you, no one called me in between this time; so of course I arrived at my appointment time on Saturday. When I got there, I was told the lady I booked was doing hair and that I needed to wait. That was totally fine, I was okay with that. I began waiting. Another gal came up to me and told me, “I’m so sorry she’s only doing hair, I’m trying to get this figured out and find someone else that can do it for you.” I just said okay and continued to wait. After about 10 minutes the gal comes back up to me to tell me that the only one willing to put my lashes on was the mac artist but I had to buy 30$+ of mac products or she wouldn’t do it at all. When I booked the appointment it states that it is only a 15$ charge and it wasn’t necessary for me to buy one product or the other. The gal then stated, “I can ask the original lady you booked to see if she’d be willing to do it” in which I got up and left. If they aren’t available, why make it so I can book her for an appointment? I would’ve appreciated a call letting me know she wasn’t available and that would’ve been alright.

    Rebecca Cantonwine
    March 17, 2023

    I encountered Danielle she is incredibly impressive! She listens and checks in to ensure my service is exceptional & my hair is always on point! I’m a blond client so it’s not always easy, but she does a great job consistently! 10/10 RECOMMEND!

    Erika Callan
    March 18, 2023

    Alea is one of the BEST stylists I have ever had. So personable and never fails to impress. She listens VERY well during consults and always follows thru, BEAUTIFULLY. She gave me so much confidence!

    Stephanie Ironmonger
    March 12, 2023

    I encountered Danielle Armentrout by chance when I needed to book a haircut outside of 9-5 business hours. Not only is she professional and personable, her cutting and coloring skills are beyond! She is amazing at layering long hair which otherwise seems to be a lost art and she gives me the most beautiful color every time. I've been going to get for over a year now, and can't imagine going to anyone else!!

    Katelyn Guzman
    April 26, 2023

    I was struggling if I should or should not post this but. I was followed around the whole my whole vist 2 white women kept following me and gave the the dirtiest look when I would ask questions I later called and they told me it’s because someone who I was next to was stealing from the location. Yet the whole time no one was there next to me. I have gone to this location multiple times usually the staff is amazing but the 2 managers or who ever they were made me very uncomfortable and it was shocking that they would accuse me of something. When I was around no one. I even offered to go back into the store and show my bag that I had. Idk felt like 2 racist white women in my opinion because I’m a Latin women. I feel bad for the employees under this management. I also told the women who I was on the phone with I don’t steal at all i personality think it’s very stupid to steal from locations. But yeah idk if I’ll be back probably will just order online for now on. But this location has gone downhill very recently

    Ulta Beauty

    Our Address

    4824 Thompson Pkwy, Johnstown, CO 80534, USA

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