Ulta Beauty 
4824 Thompson Pkwy, Johnstown, CO 80534, USA
About Ulta Beauty
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Went to have my hair done even brought a picture for a visual of what I wanted. After 4 hrs. and 241.00 dollars later it looked nothing like what I wanted or talked about. In fact it looked like I needed to have my hair done. I still had the gray I went in with. I agreed to have her boss try and fix it the next day. I also received a call from the GM who also assured me they would hopefully fix it the following day. Day 2 got a phone call from Ulta stating they double booked!! They needed to cancel my appointment. All of even with them knowing I was going out of town. They waited to the last minute to let me know. No time to even try to get in somewhere else, my appointment was supposed to be at 430 in the afternoon. No compensation for time and hassle.
I walked in this morning in a panic because I was on my way to work with a zit emergency. I had no makeup. I walked in and I wish I knew her name, but she helped me cover up my face and pick a product for my needs. I am so thankful she was there to help me this morning!! I just wanted to tell her thank you again for showing me that kindness
They always know how to help me! Great staff and such a nice environment in every way! Love it here!
The girls at the cashier register area super nice! whenever I send my husband in with a picture they help him out and are super nice, however one of the managers just gives off negative vibes and just stares at you and is kind of snippy can’t remember her name but she’s older and possibly pixie haircut I don’t know I try to stay away from her.
This place fraudulently opened a credit application on my Fiance when she went in the store and asked for a rewards card. We had no idea until we got a letter in the mail from a bank denying her application because she didn't provide enough personal identification (her SS#). I followed up with them locally and they acted like everything was fine and they did nothing wrong. We called corporate and lodged a complaint against this business and asked for the hard inquiry to be removed as it was fraudulently opened and not approved by her. We shall see what happens, but if there is no resolution, then this place needs to explain to Larimer County Court why they think it's acceptable to fraudulently open a line of credit for someone who clearly wants seeking it...and lowering their score. Screw this place, shop elsewhere.