Our Loveland Store Bio
Trek Bicycle Loveland is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and a great place to gear up for all types of riders. We have something for everyone, from the once-a-week commuter to the serious mountain bike racer, and a staff that’s dedicated to fostering a passion for cycling in our community. Our store has been open since 2008, and since then we’ve been involved with several community events like Bike to Work Day and the McKee Classic, and we’ve also hosted group rides near our shop. At Trek Bicycle Loveland, we pride ourselves on being an inclusive, comfortable environment for riders old and new, so we welcome you to stop in, say hi, and see what we’re all about. We can’t wait to meet you!
Outstanding customer service. Our reps were amazing and helped us every step of the way. Great team of folks at the Loveland Colorado store. Would highly recommend to anyone. Absolutely amazing. Thank you so very much.
James provided a great experience. Very friendly and knowledgeable. Gave me time to assess what I wanted and got the bike set up quickly! Great customer service!
The day of my camping trip I realized i had a shifting issue on my bike. I called them and they told me they could look at it that day. I drove there only to be told they couldnt look at it till the next day. Shouldve not left it based on them telling me whatever to get me in the door. Unfortunately i left it for them to fix and went on my trip. The next day they called said it was fixed. I drove down to get it. I loaded it up and headed back to meet my 2 year son that was so excited for bike rides. I unloaded it and pedaled it 100 yards the chained jammed up and came off almost sending me flying off. I put the chain back on went another couple yards the gear selector came off. Needless to say I paid $81 for nothing thanks a lot for your quality work.
Everyone at this shop, especially Eric, was really nice and accommodating. I called and Eric was the person who helped me, and even though there were about ten people in the shop he couldn't have been more thorough and friendly. We drove up a couple of hours later from Lafayette to purchase the bike, and Eric was again very helpful and professional. The reviews below are true, they really do make sure you buy what is good for your set-up and don't try to upsell unnecessary/incompatible things. A+!
Been here a few times now for a simple tuneup, test rides and for advice on various rigs (Trek and others) and have always had an excellent experience here. The crew and techs are patient, knowledgeable and kind. Whether you are looking for a Trek or not, I think this shop is a great place to visit.