This is home! We’ve renewed our lease here twice and wouldn’t consider living in any other luxury apartment community. The amenities are terrific, but more importantly, the management staff is responsive, sensitive and easy to work with. We love it here! Seriously!
The apartment itself is really nice, it has decent appliances, it's clean, good gym and clubhouse, noise from neighbors isn't too bad. The office staff is really nice. HOWEVER, the parking situation here is absolutely terrible. I had to pick out an apartment sight unseen from across the country because I was moving. At first I brushed off some of the reviews about parking, but after living here for a few weeks they are absolutely 100% right. It is so bad. There's 3 types of parking, covered parking spot ($), garage parking spot ($$), and uncovered parking (free). On a weekday if you leave your parking spot at night and come back later, good luck. You'll have to park on a side street somewhere and walk to your apartment -or- drive around the whole apartment complex for 10 minutes trying to find a spot...somewhere. I doubt these suggestions will go anywhere, but i'd encourage either making all the non-garage spots all uncovered or all covered and then assign spots to residents. Then have a separate section for guest parking or designated spots for guests.
Pretty complex but terrible management. They evicted my friend and his 5 MONTH PREGNANT WIFE, gave them 10 days to get out, because they failed to log into their system an approved event. They got approval from management to use the grill by the pool for a baby shower months in advance. The day of, management was so angry about it and tried to kick us all out even though we had approval to be there. Figure out how to use a calendar and treat your residents with respect.
Great location and the staff is amazing! Enjoyed living at Cortland and highly recommend.
The apartments are nice, the value is okay for what you pay for. But I’m writing this as I’m walking across the complex at night to my unit because there is NO parking nearby. Whoever designed these apartments and the parking lots could not count. I’m not paying $150/month for a garage, but I’m going to be forced to pay $35/month for covered parking. Most all parking is covered parking, so it’s basically a scam to get you to pay for it. I’ve lived at many complexes and have NOT had this issue. If you live on the west side, you get the luxury of off-street parking, but not if you’re anywhere on the east side (by liberty firearms).
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