I had the very best experience EVER buying a car from Subaru of Loveland! Working with Todd, Len & Chris was amazing as they were ALL personable yet professional, very helpful and knowledgeable! The selection process was easy because their honesty about certain features was helpful and made it quick. Todd kept me informed about my vehicle's arrival before I had to call him. The delivery of vehicle was smooth and fun and all 3 of those guys showed their expertise and how much they really care about their Customers. I would recommend anybody buy a car from Subaru of Loveland as I will certainly only go there again & again! Vicki Carter Longmont, Colorado
I would highly recommend this shop. In terms of mechanic service and customer service, they are the best I've found in Northern Colorado. I took my car in for a maintenance check and they popped out the giant dent in the bumper for free. Very friendly and attentive staff. Zach was particularly fantastic. He listened to my requests and was extremely professional. I'll definitely be going back.
I'd give 6 stars if possible to working with Joel (sales) and Chris (finance) at this dealership. I unexpectedly found myself in need of a new-to-me vehicle and from viewing the vehicle online to phone call to test drive to driving the car off the lot this was a zero pressure transaction. The customer service, transparency of cost and vehicle information and ease of this purchase was extraordinary. I'll be recommending this team to family and friends. Thank you!
Had a fantastic experience buying a 2022 Crosstrek here. Joel was very helpful throughout the process, from initial inquiry to last steps. He made sure I got the right vehicle for me, and that I was all set up with everything I needed to make the most of my purchase. Len did a great job familiarizing me with everything that the car offered. He was clear and thorough, and didn't rush things if I had questions. Todd in finance was also very informative and helped me to get the best possible value. All in all I'm very happy with the experience and looking forward to keeping up with them over the years.
By far some of the best customer service I have recieved from anything. The whole team was extremely friendly and the dealer handling my purchase, Joel, even offered to come and get me two hours away in Breckenridge, due to me having trouble getting a ride to the dealership. I am now the proud owner of the most beautiful Tacoma I have ever seen thanks to this crew and I highly recommend this dealership to anyone needing a vehicle within 100 miles of Denver.
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