Thank you to Nicole! She was so helpful with trying to resolve my problem. A word of advice set up in store instead of internet. Just believe me. And in store help one hundred percent better than 800 number!! Avoid 800 number
The customer service/ sales reps here are nice and have tried their hardest to resolve their mistake. Unfortunately T-Mobile doesn’t communicate with their support team. I feel bad that these nice people have to deal with this corporate nonsense.
Buyer beware. Traded in an iphone 11 at this location to an employee. Not receiving credit for the trade in. Phone never made it to the corporate location. I believe it was taken by an employee.
Went to Tmobile to add a line. Worked with customer service rep, Yoni. He made the experience as pleasant as possible! I was so pleased with his knowledge and customer service! I'm not a "techie" person and don't enjoy these types of errands but he was so helpful and nice! I'd totally recommend HIM! I'll always request him in my future Tmobile endeavors!
just got a new phone today! works wonderfully! Megan and Malek were extremely helpful and patient with helping me make the right choice and with picking a phone that's right for me! if I could rate them more than five stars, I definitely would!!!!!!!
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