My husband went in to get a couple of new iphone max pros. After waiting a month of them telling us it's on the way and should be at the store in a week, they cancelled our order and this after joining their new plan to get the promo and even paying for this upgrade program before even having the new phones in hand. When we call we always get a female who is just rude and always says the manager is busy. Don't bother at this location. We are going back to the location off of 287. They are better and more profession.
Just an amazing overall experience. The ASM assisted me and was seriously super knowledgeable and informed me of things I had no idea about my account, got me switched over fully to TMobile and made a task I dread having to do a great experience. This is a super location and she was awesome!!
I was very impressed with the service and friendly management. I would recommend this store, as they were very professional and were very knowledgeable of the business.
Switched from att to T-Mobile getting a lot more for a lot less. Alea the assistant store manager was great!!! She was very efficient and thorough!!! Probably the best customer service I have experienced at a phone place!!!! Thank you!!
This was the second time Alea helped my family with picking out a new phone! She was extremely helpful both times, and has exceptional customer service. Made sure I had everything I needed before I walked out, and explained everything I needed to know in detail to me. Nice clean store, and everyone there was happy to answer with any questions I had.
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