Their selection of knives is pretty good, as well as guns. I haven't bought a gun through them, however, and the staff (in guns) varies from friendly to wadda-want! Honestly, there's better places to drop hundreds of dollars. Ammo selection is so-so. I get .22 there sometimes. They rarely, if ever, have 30-30. Seriously? Powder has been hit and miss, mostly miss, and I don't even bother with the place for primers anymore. I don't even think they try to get them.
Got set of binoculars they looked fine in store but once I got home it has a snow effect around the edges. My wife said the same thing. After reading returns I didn't see any reason I couldn't retire. The guy was nice but then some lady came over and said I couldn't return. I asked her what in the return policy said I couldn't. After 5 minutes of arguing they took the return but I'll not be buying anything else. Scheels will be my only go to.
The manager and staff at the gun counter have absolutely no clue what they are doing. We order something and they cancle it without telling us, then we go there and they messed it up again to the point my credit card was charged and frozen 3x. So if we still want it we would have to place a 4th order after waiting for a refund 3x over. Mind you we have our ccw's and know what the hell we're doing and own many firearms. Unfortunately we are just going to move on to a store that actually knows what they are doing, especially at the gun counter. And it all starts with management and their bankers hours. They have a nice selection but dont know how to sell anything correctly. This was a horrible experience, and the management and people at the gun counter could care less. If you have any self respect, take your hard earned money to a store that actually wants your buisness. We plan on making a BBB complaint.
Signed up for their "loyalty" program nearly 10 years ago and have given my phone number for every purchase made in store since without an issue. Finally decide to try to use my points today, and low and behold it was never set up properly by the store employee so I'm out of luck. I've spent thousands in this store and not one point, well I suppose the whole point is boost the clerks performance rating and to sell my info to scammers so they got what they wanted... but I won't be back nor will I sign up for another one of these club accounts with anyone else!
Really neat place. There was a pretty descent selections of sportsman bargains throughout the store. Nice selection of firearms, bow, camping and fishing equipment. I did find some awesome bargains. Like backpacks which were $99 for $14, Sterno compact camp stoves for less than $6, and 2 lb meat stick packs for about $9. Yeah... I could've easily spent a small fortune in there. They do have a rewards card program in the store, so it is a good idea to sign up for it.
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