I had a very awesome experience in store! The lovely lady helping me was very detailed, super sweet, and not pushy at all. She was very patient as my husband and I decided what we wanted, and our toddler running around. Very helpful considering our needs and wants.
Worst customer service ever!!!!!I Do not buy their beds. I have had nothing but problems with my bed since buying it 2 months ago. 3 service calls and it’s still not fixed. I called for a new mattress since this one is obviously defective and they can’t seem to fix it and they won’t give me a new trial period with the new mattress. I really never got a trial period because we have not been able to sleep on it comfortably because of the issues we have had with it. On top of that they are still going to charge be the $250 pick up fee even though the bed is defective. And I was never told the base was not part of the trial period so now I’m stuck with a $2000 base 🤬
I had the very best experience buying my new Sleep Number bed. Caitlin was so patient with me and didn’t try to rush me or push me but let me make my decision on my schedule. Because of Caitlin I bought my new bed from her even though I was moving a few states away.
Great experience! Carson was very nice, helpful and patient while I shopped, she did an excellent job explaining all of the products and how everything works, clean and comfortable store.
The customer service at this location is refreshing. During a time in this world where friendly and helpful people seem to be a thing of the past, Carla went above and beyond to answer all of our questions and make sure we were 100% happy with our purchase and our experience. Katie was also a joy to work with. Thank you to both of you for all the care, support and time you gave my boyfriend and I. This experience was truly a breath of fresh air!
For more information on our listings, advertising, coupons, and mailers, please contact us today!