I had an awesome experience with Self Storage at Centerra for the past two years. Jordan immediately had available units and provided me locks. The units were clean, the facility is gated and it was easy access. Unfortunately for me, my debit card had fraud charges a couple of times during this period which affected my auto payment. Jordan was completely understanding and did not charge any late fees until I could get a new card. I would highly recommend Self Storage at Centerra 💜 LB
My wife and I would like to share our experience with Krista. When I was dealing with her on the phone, I was VERY impressed with how she handled my requests (I had never rented a storage area before) and questions. When I met her in person a few weeks later, I instantly knew I was dealing with a highly competent person who truly cared about not only her job but her customers. When my wife and I went by last week, the area had seen snow and when we went to the gate, she came out of her office and told us to watch the ice, as the sanding crew had not yet arrived. Thank you, John VanDenBerg, Ph.D., satisfied customer!
Amenities are great, customer service is the best!! Honestly the best experience I’ve ever had renting units or moving, ever! Krista got me set up with a last minute storage unit in minutes and did so with a genuine smile and “want” to help. Thanks!
Very helpful and informative. Did it all over the phone with payments . Took less then 5 minutes to sign papers and get the lock they provided for me. Clean facility. Good location . The people in the office are very nice. I will say that I think it would be nice if they would have restrooms for their customers. Didn't look all around . There could be I might not of seen them too.
Brand new clean facility. I love it!
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