On site manager is non existent. Tried renting and setting up my account online, then my account online was locked out for some unknown reason, the on-site manager was unreachable by phone, email and in person even during listed office hours. Customer service kept making excuses but I never did get ahold of the on site manager. The access codes given to me wouldn’t work either. The customer service people were nice and able to use the emergency system to open the gate so I could get my stuff into storage, but still have to call them to gain access,l
aundrea noblet
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May 18, 2023
The manager, even though he is leaving, was fantastic! He answered all our questions and got us all set up with a unit in no time! Sad to see him leave but wish him the best! Hope the new manager can give just as amazing customer service as him! The unit is very spacious, clean, and in a great location!
Charissa Bryce
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June 01, 2023
I scheduled my rental online and had absolutely no issues with checking in and getting my unit secured. The staff were friendly and extremely helpful.
Vikki Vigil
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May 16, 2023
Very friendly people. Storage was very nice and didn’t harm our stuff even after 7 months of it being there. Other than the spiders it was fine.
Alicia McElwain
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May 25, 2023
Awesome woman at desk to help me had a great conversation and extremely helpful. Glad I chose this storage unit
Our Address
3702 Aldrin Dr, Loveland, CO 80538, USA
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On site manager is non existent. Tried renting and setting up my account online, then my account online was locked out for some unknown reason, the on-site manager was unreachable by phone, email and in person even during listed office hours. Customer service kept making excuses but I never did get ahold of the on site manager. The access codes given to me wouldn’t work either. The customer service people were nice and able to use the emergency system to open the gate so I could get my stuff into storage, but still have to call them to gain access,l
The manager, even though he is leaving, was fantastic! He answered all our questions and got us all set up with a unit in no time! Sad to see him leave but wish him the best! Hope the new manager can give just as amazing customer service as him! The unit is very spacious, clean, and in a great location!
I scheduled my rental online and had absolutely no issues with checking in and getting my unit secured. The staff were friendly and extremely helpful.
Very friendly people. Storage was very nice and didn’t harm our stuff even after 7 months of it being there. Other than the spiders it was fine.
Awesome woman at desk to help me had a great conversation and extremely helpful. Glad I chose this storage unit