I loved this place the moment I saw it. I was happy with the price and the staff was phenomenal and respectful with arms wide open. I would definitely recommend friends or family to store with them. Haven't been there too long so can't say much other than my first experience/ first impression of the staff and facility.
Spoken Spirit
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June 05, 2023
Most amazing staff. I had to switch up to a larger unit, the manager went above and beyond and made that transition so smooth! Extremely clean units and property! We are on disability and don't get paid until the 3rd, the office was so understanding and was able to note the account and work with us! Just over all a really great experience. I HIGHGLY RECOMMEND!
Lulu “Lulu” Hop
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June 09, 2023
Easy online set up! We had issues with the gate code we were given after we reserved our unit. The young man who worked there was leaving to head home from work. He opened the office back up to get us a new code and made sure we had no issues before he left. Excellent customer service!
Mister Kyle
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June 01, 2023
On site manager is non existent. Tried renting and setting up my account online, then my account online was locked out for some unknown reason, the on-site manager was unreachable by phone, email and in person even during listed office hours. Customer service kept making excuses but I never did get ahold of the on site manager. The access codes given to me wouldn’t work either. The customer service people were nice and able to use the emergency system to open the gate so I could get my stuff into storage, but still have to call them to gain access,l
Pam Overmiller
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September 21, 2023
Very easy and smooth.
The agent was very friendly and helpful. She was very efficient and knowledgeable.
Easiest storage rental I've done.
Our Address
3702 Aldrin Dr, Loveland, CO 80538, USA
Claim Listing: Self Storage at Centerra
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I loved this place the moment I saw it. I was happy with the price and the staff was phenomenal and respectful with arms wide open. I would definitely recommend friends or family to store with them. Haven't been there too long so can't say much other than my first experience/ first impression of the staff and facility.
Most amazing staff. I had to switch up to a larger unit, the manager went above and beyond and made that transition so smooth! Extremely clean units and property! We are on disability and don't get paid until the 3rd, the office was so understanding and was able to note the account and work with us! Just over all a really great experience. I HIGHGLY RECOMMEND!
Easy online set up! We had issues with the gate code we were given after we reserved our unit. The young man who worked there was leaving to head home from work. He opened the office back up to get us a new code and made sure we had no issues before he left. Excellent customer service!
On site manager is non existent. Tried renting and setting up my account online, then my account online was locked out for some unknown reason, the on-site manager was unreachable by phone, email and in person even during listed office hours. Customer service kept making excuses but I never did get ahold of the on site manager. The access codes given to me wouldn’t work either. The customer service people were nice and able to use the emergency system to open the gate so I could get my stuff into storage, but still have to call them to gain access,l
Very easy and smooth. The agent was very friendly and helpful. She was very efficient and knowledgeable. Easiest storage rental I've done.