This was our first time in a Red Wing, in search of some durable, safety-toe shoes for my husband, who has had trouble finding well-fitting shoes in the past, and it was a wonderful experience.
We were helped by Hailey, who got a scan of my husband's feet so we had a better idea of the size and width he needed, and where he puts pressure on his feet. She did a wonderful job of explaining the various product lines and features, and she was attentive without being obtrusive. For example, she noticed us discussing the look of a boot with a black protective cover over the toe, which we thought was nice for the protective aspect but didn't have the look he preferred. She pointed out that they offer a clear protective coat for the toe of the shoe as well and got us the price quote for that. She was very receptive to answering all of our many questions.
We were very impressed with the product selection and definitely found some excellent options for my husband, but Hailey was also very understanding when we weren't prepared to purchase that day, due to the price. Hailey did not make us feel pressured to buy, or as though we had wasted her time. We understand that these boots will be a great investment, have a wonderful warranty, and will provide my husband with the longevity of wear that other brands have lacked.
Though we didn't make our purchase that day, we experienced excellent customer service, got all the information we needed, and are looking forward to returning when we're ready to invest in those boots!
PHIL RYAN
-
March 24, 2023
I love Red Wing boots, except for my last pair, I purchased them while I still had a boot allowance so they sat in a box for a long while, when I finally did open them up and used them they only lasted like 6 months and the whole left boot sole started coming apart. I decided I would give them another chance because the last 6 pair of boots were great. The staff is friendly and it's never super busy where you have to wait too long.
Ron R
-
December 21, 2019
Fantastic service!! Derek was knowledgeable and helpful . Will be back for all my shoe needs.
Shawn Gardner
-
December 02, 2022
Recently brought my work boots in for repair to this Red Wing location. Julian the manager went above and beyond to take care of me. It's good to know there are still companies today that value the customer experience. I will continue to recommend the Red Wing brand and more importantly this location to all my friends and family that are looking for quality work or everyday boots.
Avery
-
January 17, 2021
Awesome store. Just purchased a pair and brought in some boots for a resole. The sales person -Julian, was very helpful and knowledgeable. Highly recommend, Red Wing Shoes - Johnstown, CO
Our Address
4946 Thompson Pkwy Bldg D, Johnstown, CO 80534, USA
Claim Listing: Red Wing
Please Login or Register an Account to Claim Listing
This was our first time in a Red Wing, in search of some durable, safety-toe shoes for my husband, who has had trouble finding well-fitting shoes in the past, and it was a wonderful experience. We were helped by Hailey, who got a scan of my husband's feet so we had a better idea of the size and width he needed, and where he puts pressure on his feet. She did a wonderful job of explaining the various product lines and features, and she was attentive without being obtrusive. For example, she noticed us discussing the look of a boot with a black protective cover over the toe, which we thought was nice for the protective aspect but didn't have the look he preferred. She pointed out that they offer a clear protective coat for the toe of the shoe as well and got us the price quote for that. She was very receptive to answering all of our many questions. We were very impressed with the product selection and definitely found some excellent options for my husband, but Hailey was also very understanding when we weren't prepared to purchase that day, due to the price. Hailey did not make us feel pressured to buy, or as though we had wasted her time. We understand that these boots will be a great investment, have a wonderful warranty, and will provide my husband with the longevity of wear that other brands have lacked. Though we didn't make our purchase that day, we experienced excellent customer service, got all the information we needed, and are looking forward to returning when we're ready to invest in those boots!
I love Red Wing boots, except for my last pair, I purchased them while I still had a boot allowance so they sat in a box for a long while, when I finally did open them up and used them they only lasted like 6 months and the whole left boot sole started coming apart. I decided I would give them another chance because the last 6 pair of boots were great. The staff is friendly and it's never super busy where you have to wait too long.
Fantastic service!! Derek was knowledgeable and helpful . Will be back for all my shoe needs.
Recently brought my work boots in for repair to this Red Wing location. Julian the manager went above and beyond to take care of me. It's good to know there are still companies today that value the customer experience. I will continue to recommend the Red Wing brand and more importantly this location to all my friends and family that are looking for quality work or everyday boots.
Awesome store. Just purchased a pair and brought in some boots for a resole. The sales person -Julian, was very helpful and knowledgeable. Highly recommend, Red Wing Shoes - Johnstown, CO