Tori was absolutely amazing! She repaired my boots, showed me some shoe options I was interested in and was extremely professional. I’ve always been impressed by the knowledge at this Redwing location.
Awesome store. Just purchased a pair and brought in some boots for a resole. The sales person -Julian, was very helpful and knowledgeable. Highly recommend, Red Wing Shoes - Johnstown, CO
This review is based off my experience with Derek. Not sure of a last name, I'm honestly shocked to say the least. I've dealt with redwing shoe stores in the past, it always feels like it's almost stepping foot on a car lot. Almost as if you're being pressured to buy boots from redwing. Which I get it. It's a business. I don't hold that against them. But let's get back to Derek this guy is probably the most professional downright spirit lifting employee I've ever met at ANY establishment. Not only did he bend over backwards to get my repair done same day. (I live a ways away from this store and have two young children it's about an hour and twenty minute drive) He did an outstanding job on the repair as well as oiled them. He didn't pressure me at all he was beyond knowledgeable (I ended up buying another pair of the same boots because of him.) Because of this guy, this store has gained my business for life. I'm not sure who reads these but you need to hold onto this man. Make him the face of your company. Reading through these reviews it seems I'm not the only one to feel this way. 10/10 for Derek, the best customer service I've ever received. I am not sure if this is how all of the employees in the store are as I only had experience with him. Hopefully I get to meet the rest of the crew eventually.
I was fitted for boots and placed an order on November 4th. I was informed they were having computer problems, once sorted out the boots would be shipped to my home. I left after receiving GREAT service and looking foreword to my new boots. It is now November 24th! After multiple calls, bucket loads of excuses I still DO NOT have the boots....that I have ALREADY PAID FOR. Insult to injury, I was informed the boots are now being shipped to the store.... 45 minutes from my home.
This store was very impressive. Derek helped me out and was beyond pleasant. Super professional and very respectful, but most of all passionate about what he was doing. Cant find that these days. I ended up buying 2 Heritage boots for myself because I was so impressed, and then ordered some Heritage boots for my girlfriend for Christmas. By the way, the girls line of Heritage boots are amazing! Go look! I highly recommend Red Wings Shoes in Johnstown CO.
For more information on our listings, advertising, coupons, and mailers, please contact us today!