I lived at Railway Flats for two years! I loved and used all the amenities as much as I could. I loved my neighbors and the staff. Everyone was always so friendly and welcoming to me and my pets. I would recommend living here if you can afford it! It is a bit pricey but if you use the amenities and the area around the property, it is worth the time and money. Definitely a great spot to be around. Super nice to have lots of restaurants and stores nearby. Lots of places to walk around and just get to know the area.
Alex was really helpful & there every step of the way to make sure we got into our desired unit! The entire railway flats' team was really polite and helpful, Thank you all, we really love our new home.
My wife and I moved to Railway Flats just over 2 months ago and we LOVE it. We love the location, the apartment, the people/community, the amenities, and staff. This place checked a majority of our boxes for what we were looking for in an apartment complex and we have felt at home here since moving in.
Upon going through the application process here, I made the leasing team know that I had a line item on my credit report that I was in the process of disputing due to identity theft. I had all of the documentation 12 pages of it to back it up. My application was denied, and I am a healthcare professional. The management team directed me to their screening company….RentGrow who was unbelievably unhelpful there was a massive language barrier. They would not accept the majority of the documentation I provided…which was court records as well as reports to the federal consumer affairs. Upon calling back the leasing office to let them know about my experience with rent grow I left three messages, and none of my calls were returned. I additionally emailed the leasing office all of my documentation and asked for some help to navigate this process better and nobody emailed me back. I cannot imagine I am the only person with a line item of fraud on their credit report. I can say, other organizations and companies have been more than accommodating. This place of business was not. I can say they returned my deposit in a timely manner and the office staff in person was very nice. However, there is no communication when I walked out of the office for application assistance. I rented multiple apartments due to having to travel as a medical professional, and I have never experienced such distress & difficulties. UPDATE: Recently sought out a different apartment complex, Avalon. Had the Cadillac experience and they were more than willing to accommodate! More than a month later still never heard from Railway Flats. Poor service! Maybe they don’t realize you can rent anywhere and should work on keeping consumers.
I’ve lived at Railway Flats for a couple years and overall it has been lovely. The appliances and finishes are high quality and designed so nicely. The leasing office staff are so kind and helpful. Particularly, Gabriel and Krista. The clubhouse, pool and hot tub are so clean and luxe. The one caveat I have to share is the parking. Which was a fundamental developer decision, not great folks who run the leasing office. I still highly recommend this place for luxe apartment living.
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