The pictures speak for themselves. We showed up at 8:50 pm but as far as I understood they were open for 2 more hours. They were more focused on closing early than completing our order. Poor girl clearly didn't have enough training to be on her own. Food was barely covered by the tin foil.
Wish I had checked the reviews before we came in this restaurant. Our experience is very much in line with the other recent reviews. I have seen fewer restaurants as filthy as this one. Trash everywhere outside the front door, food everywhere on inside...on the floor, under tables, in the kitchen, under appliances, absolutely dirty. One of the photos I am posting is at the checkout counter! It's not visible with trash on the floor in the background. Soda machine looks like it hasn't been cleaned in weeks.
Constant poor service at the Johnstown, CO location. Does the burrito in the picture look even close to a regular sized breakfast burrito? On top of that food was cold. Was not asked if I wanted a receipt it was rudely crumpled as soon as it was printed.
Customer service was atrocious. During dinner instead of refilling bins of toppings they just claimed they were all out. Food was decent minus the crunchy rice. The place was not very clean. Staff need to at bare minimum pretend they care about the customer.
So bad… my first time to do a review because it is that bad. First - the QR code for Free Queso took me thru multiple pages to no avail, I requested help..i received blank stares and no help…”umm ya those codes just haven’t been working” - no attempt by any employee to assist me. once in line, i stood for over 5 minutes - i was the only one in line - no greeting - only “did you place an order online?” when i responded “no” they kept doing what they were doing and ignored me. Once they did take my order - they served me from a dirty, mixed up station that was depleted - she literally drained one small scoop of tomato’s from pico, half a scoop of inedible steak (so chewy and fatty I spit it out - all of it, was not even warm) filled the entire bowl with cold rice. (ugh so gross) it is literally NOT EVEN WARM food. to top it off they forgot to put my queso (that i didn’t get for “free” as advertised) or guacamole with my bowl. Once i ate the guacamole…it was full of stringy, hard pieces of something - still not sure what i ate. and just to add to this - the dining room was full of messy tables - only a few available for seating - just a mess. I’m still sitting here wondering - what the hell? how does this place even have business? Can’t say i have ever been so dissatisfied or disgusted with a restaurant visit. Adding pics of all the QR nonsense i walked thru that was disorganized and unfruitful, and the random pieces of junk in my guacamole. Also - the multiple napkins full of spit-out steak - omg so gross and an uneaten bowl and wasted $13. Do better. i am embarrassed for you. and trash cans - overflowing 🤷🏼♀️🤦🏻♀️. gross.(pic added just because) my entire meal was thrown away.
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