PetSmart – Free Curbside Pickup Available

1715 Rocky Mountain Ave, Loveland, CO 80538, USA

About PetSmart – Free Curbside Pickup Available

4.2 / 5

from reviews

    May 04, 2022

    Love this Petsmart. They always have what I need for my fur babies. Lately they've been running short on some supplies. The cashiers are always super sweet and fun! Love striking up conversations with them about our pets. Long time visitor to this Petsmart and it's still my favorite location, however, they don't have the staff that they used to have, I understand everyone is short staffed right now, but that means limited assistance. The past few times I've visited I couldn't find anyone to ask questions or ask for assistance with larger items, like cat litter. Today I helped a sweet elderly lady bring down some small items she couldn't reach on her own. She couldn't find anyone to help her :/ . I've also noticed that they've been stocking during higher traffic times now and that didn't use to be the case. Or they would have things in carts so customers could get through isles. Today there were several associates restocking with large pallets on jacks that took up the whole isle so you can't get through and they do not move it out of the way so you have to walk all the way around to get to the other side. If you're handicapped or have a mobility issue this can be a problem. And please make sure to check all of your food items, there was a bag I didn't end up getting because it was expired but still on the shelf. That was disappointing.

    Nicole Pickett
    December 12, 2022

    I am deeply saddened and appalled at the treatment my animal received today. I took my young Boxer in to get her nails trimmed. The individual I came in contact with was extremely rude and cold. Her method of letting us know our puppy was done was banging on the window. She very aggressively brought it to my attention that my dog bit her during the process. I found this very disturbing as my dog has had her nails trimmed several times and has never, ever had a problem with biting. Although her accusatory tone suggested otherwise, we play with her feet at least once a day and have since she was a small puppy to prepare her for nail trimmings. PetSmart - DO NOT EMPLOY INDIVIDUALS that are not animal lovers. Most groomers understand this is a risk as your doing something dogs do not enjoy. My suggestion, go elsewhere for simple procedures, go somewhere that loves your dog as much as you do. Pet Supplies Plus does nail trimmings every Thursday and they are wonderful!

    Ty Carrick
    December 16, 2022

    They keep their shelves stocked for what I'm after and everything is clearly marked for ease of finding. Friendly staff and registers are typically well staffed and when needed, a hidden employee pops out with a smile and greeting. Our place to shop for our furry family.

    Amie Conant
    December 19, 2022

    I was there a couple of weeks ago looking for dog beds that were supposedly in stock. The lines were absolutely crazy all over the store. I couldn't find the pet beds, so I ordered them online. They arrived and were too small. ( That's why I tried to find it in store, I would have known just by looking that they weren't big enough.) The return process in store wasn't super difficult but requires a manager. And in the evening, no long lines!

    Ivory Holsclaw
    September 06, 2022

    I have been visiting this PetSmart for several years now and refuse to go anywhere else! We have adopted two cats, many small pets, and all of our feed and supplies from this particular PetSmart over the years, and have been consistently met with friendly faces, and wonderful service. When we adopted our puppy last year in March, an associate told us of a puppy-plan coupon book that you can buy, and it saved us around $86 dollars, we plan to purchase this again for our new puppy! If you want to know you are getting the right animals and supplies, look no further!

    PetSmart – Free Curbside Pickup Available

    Our Address

    1715 Rocky Mountain Ave, Loveland, CO 80538, USA
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