I had an outstanding experience at this pacsun! Mady and Hunter were very friendly and helped me find everything I was looking for and then some. I even bought a few extra things thanks to their excellent customer service. I highly recommend shopping at Pacsun Loveland!
Extremely bad customer service. Not going back which is sad bc they have cute clothes.
I had an in-store pick up order for 1 item, the SA did not offer great service as they told me when I got to the register that "I should have tried the item on in store before placing an order" which doesn't make sense to me, or that I should have checked the measurements, which I had and just didn't like the item. I also was unable to return the item because I was "unverified" which meant I needed to mail in the return which is an overcomplicated process considering the item came from the floor and wasn't shipped there. They did provide a bag and label to do so, but this is was an unexpectedly unpleasant trip for what feels like no reason. The store has nice stuff but I'll be going elsewhere.
Expensive and not much of a selection to choose from.
I love pacsun, and have always been to that store multiple times but when I went just recently the lady who was behind the counter dismissed my request for a fitting room saying “she was busy” when all that she was doing was nothing...One worker did acknowledge me and helped me find a shirt and was very nice...other than that I will most likely not be going back to that store and I do not recommend other doing so too.
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