My friend and I went to Pac Sun today. We were not greeted upon entering which isn’t unusual or reason for compliant. However, the lady working was extremely rude to the both of us. While we were browsing she shot us dirty looks. I asked for a fitting to room to which she said WAIT. This behavior had taken me aback as I was not rushing her or being rude. My friend found a top she wanted to buy, at the register she asked for a coin purse that was behind the display. The lady rolled her eyes and slammed the purse on the counter. My friend asked to use her points to which she gave us a hard time. Nothing permanently terrible happened. However, the experience was way different from the normally pleasant atmosphere. I hoped that today would be a fun day for me and my friend. Regrettably, that wasn’t the case. I did not catch this employees name. Although, she had black hair, an eyebrow piercing, and a Betty Boop tattoo. I hope that in the future employees will be more friendly.
I love pacsun, and have always been to that store multiple times but when I went just recently the lady who was behind the counter dismissed my request for a fitting room saying “she was busy” when all that she was doing was nothing...One worker did acknowledge me and helped me find a shirt and was very nice...other than that I will most likely not be going back to that store and I do not recommend other doing so too.
Employees were extremely rude. They only cater to the needs of the skinner or better looking customers. Not one word was said to me the whole time I was there, until I payed for my clothes. The employees are always wearing there mask incorrectly and are on their phones. This shows a lot about the standards of the store and company.
Employees expressed zero acknowledgment that there were customers in the store. When I asked questions, they acted as if my presence was an interruption of their phone use. Never once lifted their eyes from their phones.
Extremely bad customer service. Not going back which is sad bc they have cute clothes.
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