The employees made my shopping experience quick and easy. Everyone was super friendly and welcoming once I walked in. I will definitely continue shopping here.
I had an outstanding experience at this pacsun! Mady and Hunter were very friendly and helped me find everything I was looking for and then some. I even bought a few extra things thanks to their excellent customer service. I highly recommend shopping at Pacsun Loveland!
I had an in-store pick up order for 1 item, the SA did not offer great service as they told me when I got to the register that "I should have tried the item on in store before placing an order" which doesn't make sense to me, or that I should have checked the measurements, which I had and just didn't like the item. I also was unable to return the item because I was "unverified" which meant I needed to mail in the return which is an overcomplicated process considering the item came from the floor and wasn't shipped there. They did provide a bag and label to do so, but this is was an unexpectedly unpleasant trip for what feels like no reason. The store has nice stuff but I'll be going elsewhere.
My friend and I went to Pac Sun today. We were not greeted upon entering which isn’t unusual or reason for compliant. However, the lady working was extremely rude to the both of us. While we were browsing she shot us dirty looks. I asked for a fitting to room to which she said WAIT. This behavior had taken me aback as I was not rushing her or being rude. My friend found a top she wanted to buy, at the register she asked for a coin purse that was behind the display. The lady rolled her eyes and slammed the purse on the counter. My friend asked to use her points to which she gave us a hard time. Nothing permanently terrible happened. However, the experience was way different from the normally pleasant atmosphere. I hoped that today would be a fun day for me and my friend. Regrettably, that wasn’t the case. I did not catch this employees name. Although, she had black hair, an eyebrow piercing, and a Betty Boop tattoo. I hope that in the future employees will be more friendly.
Employees were extremely rude. They only cater to the needs of the skinner or better looking customers. Not one word was said to me the whole time I was there, until I payed for my clothes. The employees are always wearing there mask incorrectly and are on their phones. This shows a lot about the standards of the store and company.
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