This dealership gets 5 stars from us! Brian Pickle, their Service Manager, made sure that we were provided with a quality and timely service. Brian kept us informed every step of the way through solid communications. Kasey Curtis was most professional finishing up necessary servicing that we needed. If you purchase your vehicle from this dealership, you can expect to receive the best of service from Mercedes-Benz of Loveland. From the minute we walked in and were checked in, all of the Mercedes-Benz of Loveland staff were super helpful and kind!
This was my first new car purchase in over thirty years, and I was not looking forward to it. MBL actually made it pleasant. I could not be more pleased with my experience. Chase (salesman) was patient, informative, and knowledgeable on every question I had. Alex made the paperwork nearly effortless. HIGHLY recommended .
Bought my first Mercedes about a month ago and have been loving it! Carlos was a joy to work with. He made the process so easy and enjoyable. From test drive & vehicle specifications to trading my vehicle in- the process was very smooth. He took the time to take me through everything in detail and even sit with me in the car after purchase to make sure I felt comfortable with all the features! Alex in financials was wonderful to work with as well, thank you!! Will definitely buy from here again in the future.
We called the dealership to see if the car we were interested in was still there. We spoke with Ray and he was amazing. We were traveling quite a ways to look at this car and Ray had everything ready when we arrived. He was straight forward and answered our questions honestly! We would definitely buy from Ray and Mercedes-Benz of Loveland again. Great experience!
We had an awesome experience buying our used Mercedes at MB of Loveland! Chase, Nic, Felipe and Brian made the whole process enjoyable, straight-forward and simple. We made an appointment to see a specific car, when we arrived it was sitting out front ready to be test driven. Chase gave us all the details on the car and it's history. The deal was great, the financing went smoothly and then Chase went through every button on the car so we knew exactly how to get the most out of our new/used vehicle! Five-star experience!
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