I didn’t plan on buying a mattress immediately when I walked in, but I soon fell in love with a certain one after trying some out. Rachel was the associate who helped me out, and she was incredibly kind and informative which helped out greatly. I didn’t feel pressured to buy anything with her; I just felt informed, and the lack of pressure in addition to the info she provided made me feel relaxed and comfortable with making the purchase for that comfortable mattress. If you are looking for a place to comfortably try out some mattresses and get informed by some friendly people, I highly recommend giving this location a try.
Stopped by this location to pick up a mattress and box spring for my mother. Jake Breshears was extremely helpful and was very accommodating to the particular aspects of the purchase that I needed. He came up with no less than three “Outside the box” options to resolve these issues. Strong work, I will definitely be a return customer.
We enjoyed working with Jake and Mike on a special challenge with new bed furniture. Both were knowledgeable, helpful and friendly! We purchased our new mattress and adjustable frame from them. Thanks, guys!
OMG Jake was the best. He took the time to inform us on the various types of mattress suitable to the needs of my handicapped family members needs. He totally listened and was not detoured by the fact that we were gathering information for a potential client. As a result I purchased a bedroom set for myself. This order included calling multiple times to several stores to locate the items we purchased.
We had bought a mattress from Mattress Firm, needless to say we ran into a few bumps in the road. One was a delivery issue and the other was mattress related. Jake at the Loveland store has been amazing trying to rectify the situation. He has gone above and beyond! We will recommend this store and shop there again as well. Thank you Jake
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