I visit Massage Heights monthly and have always received great service from the time I walk in until the time I leave. It's convenient to schedule online, and the front desk has been very accommodating when I've needed to change my appointment time. Not only do I receive a great massage, but I am also usually shown a few different stretches to do at home to help alleviate pain until my next visit.
I love going to Massage Heights.. they handle everything about your experience so professionally, from the time you walk into the door to the time you leave everyone here does a great job of making sure your experience is unique and tailored to you! Oh and the therapists that work here will definitely make sure you are in better shape than when you walked in!
I subscribed to a monthly package over two years ago as a loyal client. Even paying for the membership during the COVID closure. I recently canceled due to a nearly 50 percent price increase. I had several hours built up at the time of cancelation. They let me continue to schedule appointments to use the hours. I had an emergency at work on the night of an appointment and had to cancel. They charged withdrew a cancelation fee of $54.00 from my account instead of taking it out of the pile of hours I accumulated over the years. I was told by the extremely rude receptionist that was company policy and they would not be flexible. After all the time and money I gave the business, even when times were hard, they just take my money and not from the hours I built up. This tells me they are not about the people and only care about the dollar.
Do not come here. I have filed a complaint with better business. If you don’t believe me just read other reviews. This place scams you into a contract for 70 dollars a month and they don’t tell you that you can’t cancel. Almost like a cell service or gym membership. The scammed my pregnant fiancé and myself. Then threatened me over 70 dollars. A ton of people come in thinking they are getting just one message. Do not give them your bank information by and circumstance
Massage Heights Centerra has been AMAZING! I go at least once a month and receive services from Rhori. She is THE BEST with massages, as well as added tips and advice for overall wellness!
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