Just had a 2 hour massage with Bri and it was seriously amazing!! She is so personable with a very professional approach. Checked in often about level of pressure/comfort and made me feel very relaxed. She is definitely my new massage therapist. Thanks so much ❤️ Can’t wait for my next one.
Definitely coming back!! such great customer service, especially the years of experience some people have here, it does help. Hiedi was amazing
This was my second time coming to Massage Heights. The first time was sub-par but I figured I would give it another chance. The second time was absolutely horrible. The massage therapist talked non-stop! I booked for a relaxing massage but received the complete opposite. She talked from beginning to end and stopped and looked at every single one of my tattoos. She asked about my personal background, why I got certain tattoos, and talked about personal life she was dealing with. Due to these two interactions, I will not book through Massage Heights again.
I have used this location for years now, I had a membership, recommended them to coworkers, friends and even purchased gift cards for family members. The front desk employees told me 2 times I had 2 hours of credit. So I scheduled, recieved my service, paid for a tip and then was told again that I had one more remaining hour of credit. (That's 3 times they failed to fix this miscommunication) This is all on tape and documented by their system. Days later I was hunted down for a payment due to a "computer glitch" When confronted by management, I was told that if I didn't pay they'd file a police report. All they could offer was elevations for another visit. They also mentioned that they wouldn't pay my therapist until my invoice was paid. I decided to settle since I did receive the service and am a decent person; however, I DO NOT RECOMMEND this company for any services. They are disorganized, misspeak and will threaten you over $70 on a mistake that was 100% theirs. I hope this was worth the loss of a group of loyal customers.
Love the place! My massage therapists Maria, Alecia and Heidy are the Best!
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