Store is very clean, great customer service
On Wednesday 2/10/21 my mother and I were shopping in the Loveland Macy’s, while checking out our purchases my mother became ill. Our store clerk went above and beyond in helping us, she gave me water for my mom and called the Mall security to obtain a wheelchair for my mother so I could transport her to the car as she was unable to walk. Also, she helped us very patiently through a difficult transaction due to the fact my mother’s Macy’s credit card had expired. Unfortunately I do not know her name but I would like to acknowledge her professional, caring manner and to let her know we truly appreciated her during a rather stressful incident.
Cute stuff and nice clearance section. Dressing rooms showed people were shoplifting since I saw security tags in pieces among clothes on the floor. Used a gift card plus Macy's credit card for awesome savings. Staff have fun tattoos but aren't very friendly and are confused about how a credit rating is derived.
Love their clothes. Very roomy. Didn't feel like departments were on top of one another. Staff was very helpful.
DeeAnne in the jewelry department gave me exceptional customer service. She was absolutely delightful to work with. Low pressure and very well monored. I would recommend her to all if you are looking to make a future purchase.
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