5995 Sky Pond Dr, Loveland, CO 80538, USA

About Macy’s

4.1 / 5

from reviews

    Maria Loraina A
    March 22, 2024

    I wanted to express my gratitude to two people who made my day, Drew and Jennifer. I had to return a bread maker that came in damaged. They were both at the check out area. Drew and Jennifer were both friendly, positive and very helpful! Returning anything can be a bit stressful but Drew and Jennifer made everything so easy! We joked around (no one was in line) and really connected. Customer service in general, is not exactly out there these days, Macy's has been around for a long time because it is clear how important their priorities are. The sales and service representatives take pride in how they interact with everyone that walks through the doors. I believe that Macy's is still going strong because some basic principles need to remain consistent, the so-called old fashioned way. Great customer service and a friendly smile go a long way! Macy's should be proud to have such amazing people representing them. I will be shopping with you often. Thank you!

    Jay Marz
    April 14, 2024

    Is this what Macy's is lowering themselves to???? This Is pretty ridiculous if you ask me... Your 1.2 Billion last year just want enough huh?? you guys are so hard up for cash you that you will trick the customer into believing that you are having a "sale" when in reality your simply Raising the MSRP price Tag of your "Sale" items. So that it looks like your giving the consumer a 20,30,40% etc. Deal when really their paying the same price if not more... this is wrong and you deserve to be penalized for this inconsiderate Greedy move... Great Job Macy's Corporation... You did the consumer dirty once again to keep your profits 📈 by or above $1B a year ... America 🇺🇸

    Ramiro Garcilazo
    February 24, 2024

    Wife and I have not been at Macy’s in a long time. Customer service has always been very pleasant and easy to shop there. But tonight was absolutely the best service we’ve received thus far. Christel went above and beyond our expectations. Making sure my wife had the proper measurements for the perfect dress !!! We were impressed at the professionalism she gave even before they were about to close. We recommend in asking for Christel and experience the amazing customer service she has to offer.

    James “Jim” Powers
    March 29, 2024

    This shopping area is very nice. We went into Macy's specifically looking for new pots and pans. The store representatives there were very helpful in helping us find a solution that would be good for us. One of them even told us to wait a week, unless it was urgent, because they would be on 50% off sale the following week. Saved us a lot of money.

    Amie Conant
    August 06, 2023

    There weren't as many clothes for me as there were for teenagers. So many clothes for high schoolers, especially girls. You know people that are out of high school wear clothes too right Macy's? I did find a couple of things but mostly was disappointed with the quantity overall of clothes at Macy's and the quality of clothes there. For instance, I was looking for clothes made of only cotton or linen. I found a long sleeve button cotton shirt, and thought great but once tried on find that at the bust it gapes open because there isn't a button there. (Higher quality clothes pay attention to those details.) Most clothes had polyester or rayon, even t -shirts. Also there were a lot of prom dresses or special occasion dresses that are meant to show a lot of skin. Not dresses you can really wear many times. I found one that sort of fit me but the straps were itchy. And there was an annoying tag that said Macy's wouldn't take it back if the tag was removed.


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