The vehicle was filthy first of all. Pic below, however that was an easy fix I guess. What was mind boggling is how we received 3 other trade -in valuations on my 2016 Acadia SLT, super clean, from ranges of 7000 -8500. This older white male salesman gave us a trade-in value of 4200! Why you ask? He said because of a recall on the airbag that they can't fix because they're waiting on parts. I reminded him he was listed as a authorized dealership to make the corrections and he said, but we don't have any parts. Needless to say we ran from this place and found a beautiful, fully loaded suburban at Autonation South location in the Springs, and got over 1k more than we expected on our trade in! Don't even consider this place. I should've read reviews before we made the drive. I got catfished!
Chris and Keith at King Buick GMC were both great to work with! They made the car buying process simple and easy. I test drove the car and noticed the front driver’s side speaker wasn’t working and they were nice enough to fix that for me prior to selling me the vehicle. Additionally, when I came in to buy the car they had everything ready to go for me including financing so I was able to just sign some paperwork and drive away in my new car. I think they have fair prices and I would highly recommend this dealership!
I had an emergency tire issue on my business vehicle. With no appointments or time available for days, Paul and his crew were able to work me in and get my vehicle back on the road ASAP! From start to finish I had exceptional customer service. Thank you Paul and your team for being genuine and going above and beyond.
Was shopping on line. Found a truck at their dealership. I called, they had it ready by the time I got there. I handed them my license and my keys to see what they'd offer me on my trade. They handed me the keys to their truck and a dealer plate. There were some dirt roads nearby which let me feel out the suspension. By the time I got back they had my trade value. I like the way they operate here. No over the top pressure like most car dealers. Seem like straight shooters to me. Very refreshing.
These guys made my truck buying experience perfect!! They knew that I didn't know a whole lot and they were so kind and patient. I got a smokin good deal and a kickass truck. Thank you, KING GMC!!!
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