It felt great to be able to ask questions and have them calmly respond without feeling pressured. I had a great experience with Tanner. will definitely buy from him again, even though I live a 17 hours drive away..
Bought a used 2016 Buick Envision back on September 19, 2019. We test drove it at night and my wife did paperwork the following day and picked it up. A couple months after taking it home I walked across the garage and noticed small hail damage across the hood of the vehicle and top of the cab. Of course it was past the 30 days already so I put it off as it was minor and didn't bother us personally driving it and figured there was nothing we could do about it at that point. We are now trying to trade the vehicle in for something larger and they are saying it will be a $3,000-$4,000 hit. Called King GMC to discuss the issue and they essentially said there is nothing they can do about it. I asked it they normally inspect a vehicle for hail damage and list the vehicle accordingly as "hail damaged" or adjust the price accordingly. They essentially said sorry but it is what it is and if you valued it enough to purchase it for that amount that's all that matters. I fully understand this is partially our fault as we should have really inspected the vehicle prior to taking it home. At the same time you would hope a seller would inspect the vehicle properly and have the principles to tell the customer that it is hail damaged and mark it down accordingly. This had neither, listed at full blue book value. Our company and I personally have purchased many vehicles from GMC over the past 16 years but I definitely won't be from King GMC. I would recommend Weld County Garage in Greeley.
King Buick is amazing. We received everything we asked for in a truck. Dale was awesome, very personable and professional. I recommend these guys to anyone. In the future, we will definitely use King Buick GMC when we buying our next vehicle. Thanks guys!
Man this dealership is awesome!!!!!! Best car purchase experience I’ve ever had Tim and Tanner helped me out today they were helpful in every way would put 10 stars if it was an option go check these guys out! Got me into the vehicle I wanted and it was a fast process 🙏🏼🙏🏼🙏🏼🙏🏼 Thank you so much
Very professional, courteous, quick. Great communication and nice place to sit while waiting for service to be completed. Scott was awesome!
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