Neil is absolutely the most amazing employee I have ever encountered. My fiance and I brought my maid of honor in for a suit for our upcoming wedding. We're from out of town and had bought everything else in Indianapolis. Neil matched everything we bought in Indy, was full of seriously helpful advice, and made the entire process a breeze beyond words. I seriously can not say enough good things about Neil and this store.
Neal was AMAZING. Went in with a member of the wedding party to buy and adjust a suit to match the rest of the party. He was quick, attentive, personal, respectful, polite, and absolutely hilarious. Best customer service experience in a retail store I have ever had. Thank you for a great experience, Neal!
Purchased a suit for a wedding. Yes, it is more expensive than Men's Warehouse and yes tailoring takes some time, but if you are not shaped like a rectangle and want a suit that fits well this is a great option. Neil was easy to work with and gave me some tips along the way to help me look my best.
We came in looking for both a wedding suit and interview suit and the girls at the front were very unpolite and not helpful at all. They simply told us the suit wouldn't be ready in time for the interview and sent us on our way. They refused to help us look for a wedding suit or provide any assistance at all. The two female employees there seemed more concerned about their cell phones than anything else. It felt like we were too peasant for them and they didn't want to waste their time.. too bad! We will send our money elsewhere. Won't be shopping here again.
Ordered 4 tuxes from this store for my friends wedding. We were all measured and paid our deposits in March. We called several times over the past week to make sure we didn’t need an appointment, and we were assured that everything was all set. We went in this past Thursday to pick up the tuxes. At this time we were informed that 2 out of the 4 tuxes, one of which was for the groom, were never ordered. The staff was very nonchalant about this, and behaved as if it were a common mishap. The best solution they could come up with, was 2 black tuxes (we ordered grey) that “would probably” be in on Saturday morning, which was the day of the wedding. This was an unbelievably frustrating experience. The lack of urgency from the staff was incredibly unprofessional. This sort of “mistake” is completely unacceptable, to anyone planning a big event, I would highly recommend NOT ever trusting jos a bank.
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