Impeccable customer service. From the moment we walked in we were acknowledged and greeted. Seated immediately and brought out beverages by Arlene. Dariel, our waiter was exceptional. I loved his plan of putting the menus at the end of the table to signify when we were ready to order. He took great care of us during our meal. The food... was ok. My mom ordered the Sirloin tips with mashed potatoes. The mashed potatoes tasted off/ sour, Dariel was prompt and urgent in his resolve with this. I wasn't impressed with the sirloin tips much either from the bite I had from my moms plate. I had the Spicy Pablano Omelette. It was ok. During our meal, I overheard Arlene give praise to the staff, the kitchen crew included. That was really awesome to see and hear as she acknowledged the great work and teamwork demonstrated by the team. I was entirely more impressed with the customer service at this restaurant vs the food. Pet friendly.
Our server was super friendly, right there with any needs we had, prompt... just a really great guy. And the food was, just perfect. I was really impressed with this IHOP location, seriously, it was a truly great experience. Thank you! :)
The restaurant had a funky odor when we walked in, like sour water, and everything was pretty sticky (but, to be honest, the place is known for pancakes with syrup, so…). Waitress was wonderful and the food arrived promptly and was delicious. Can’t go wrong with IHOP
My Server Lexi was an amazing server. She did such an amazing job and was super nice. She was very sweet and if I had any questions or complaints about the food she was very understandable and got it fixed right away.
There is never anyone at the hostess station or the register so we had to wait for a while to pick up our order, which they got wrong again. When two could eat there for under $25-30 with a good tip it wasn't bad. But, we won't be going to IHOP anymore. The food is not worth the ridiculous prices they now offer.
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