I had an injection for my excruciating SI joint pain, and from start to finish, had amazing care. The staff who take care of the administrative end of things, the nursing staff, and Dr. Brown were all caring, took time to listen to what was wrong, and cared for me as if I was family. I cannot recommend this team highly enough. There are options for pain relief without medications! This team knows their stuff!
I’d like to share my experience, I have had one fusion and two artificial disc replacements. I still continue to have severe neck and arm pain in both arms. Dr. Brown has done several injections and The other physicians assistant have been very helpful to treat my pain. The front desk staff, is exceptional! I called to get a claim number to contact my insurance, it only took a couple minutes. The front desk person immediately got what I was asking for!! very helpful!! Thank you! I just seen all the other negative reviews, and I wanted to stand up for this amazing facility. I highly recommend them. If you’re looking for narcotics and not willing to try anything else, don’t go there. Pills aren’t always the answer.
Had a procedure there yesterday. Everyone was great and easy to talk to. They explained every step of the process and made it very comfortable. Awesome crew!
Well I thought Dr's took a outh to help people . DR. Brown was a joke. I was referred to him to help with the maintaining my medicines because they were the experts on knowing what medicines and such to help with chronic pain hence pain management. I got there and he said " I don't do that." If I were to write rx for this I would not have time for anything else. He then said if you have back and leg pain we could help with a spinal stimulater but I don't do medicines. Well why are you at a pain management clinic if you are not going to help the patients. """ Horrible experience. .."".
Three words “terrible customer service “ front desk seldom answers phones! Not at all flexible with making appointments . First words at arrival is “hi can I get your co-payment “.... 4 months 3 visits and nothing was done for pain!
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