Firestone Complete Auto Care

4860 Larimer Pkwy, Johnstown, CO 80534, USA

About Firestone Complete Auto Care

4.1 / 5

from reviews

    Stub Allison
    -
    February 25, 2024

    Been coming to this Firestone for years and they have always treated me and my vehicles well. I always make an appointment, but when I showed up at 9am this morning with no appointment and a nail in my tire, I was nervous about how long I’d have to wait. I was told it’d be about 90mins, but after about 10mins - my jeep was on the rack and getting the attention it deserved. This place a great and they do their best!

    Virginia Fusilier
    -
    February 05, 2024

    I can always depend on this Firestone when I need them. The store manager, Doug, has had the store for several years and is consistent on communication when it concerns your vehicle. Even if it's not something they're specialized in, he'll do the research on it and get back to you. He's mindful of your time and offers plenty of options when it comes to flexibility and it's better staffed now than it was, which means they have longer hours which helps a lot. They've also done a good job of making the store a comfortable place to stay in case you need to, but if you'd rather get coffee or a bite to eat, their location offers a short 5 minute walk to Starbucks, Arby's, etc. They honestly care about your opinion and take it into account. The one time I had a service I requested not completed, they made time for me to get it done for free to make it up to me. It's still a tire and oil store and that does take time to service, so make sure you expect that when you make your appointments, but they are good at what they do and do it as fast as they can without sacrificing quality. Price tag to match, though.

    Helleleanor Mopar
    -
    February 08, 2024

    My tire light kept turning on once a week with cold weather and was able to go in and they were very helpful. Found a small nail, smaller than a penny in length and thinner than a pin point. Expert service and Robyn was very helpful. Thank you and I will be back!

    Miss Maribeth
    -
    October 23, 2023

    I love this particular Firestone Complete Auto Care. They always treat me really well. Doug, the manager is amazing and always anticipates my needs before I even have to ask. Brandon and Chelsea are super friendly and helpful. They get my truck taken care of on time and always find a way to get me on their schedule. I highly recommend giving this Firestone Complete Auto Care a try. They have phenomenal customer service and are worth the extra drive for me.

    S
    -
    November 20, 2023

    This Firestone always has great customer service including Doug, the manager. Always making sure I understand what is going on with my vehicle when sometimes I don't even know. They do a great job. I recommend this place to my friends and family.

    Firestone Complete Auto Care

    Our Address

    4860 Larimer Pkwy, Johnstown, CO 80534, USA

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