Took my vehicle for an alignment only to find out when I'm there to pick it up the tech wrecked my truck. Understand accidents happen and was cool, the manager informed me someone would reach out immediately to handle the insurance claim for repairs. It's now been 6 weeks and nobody will take responsibility or call me back. I stopped by to discuss with Doug and still no word. I'm very disappointed, back home they are a much more reputable and honest operation .
Joanna Cromartie
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March 24, 2023
I've been here twice and had very positive experiences both times! The people here are very helpful and kind. They went above and beyond to help me with a flat tire last time I was in and I'm incredibly appreciative!
Jon (Annon)
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May 06, 2023
Nearly ruined my Lexus IS350 f sport. The wheels come staggered from the factory. They threw the rears up front on one side. My car ended up faulting and putting itself in rear wheel drive, after nearly blowing up the front differential. They also stretched tires to make them fit. All of this is a serious safety concern, and could total the drivetrain on a vehicle. I’m going to demand a full refund. I’ve been going to Firestone for years. NEVER EVER AGAIN. Also this car was nearly brand new, 50k. Extremely careless.
Bobby S
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February 26, 2023
They're usually pretty booked up for weeks, but even so, if you tell them what you need and it's not going to take multiple days of work, they'll usually be able to get you in the same day or possibly the next. They're actually pretty on point, even when they're over-booked.
I'm a fan. 👍
James Nietert
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March 17, 2023
It was an ok service. The bathrooms are gross, I wouldn't want my wife coming in. They performed an incorrect tire rotation, but corrected it. I really appreciate that. Overall a mediocre experience from a premium establishment.
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4860 Larimer Pkwy, Johnstown, CO 80534, USA
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Took my vehicle for an alignment only to find out when I'm there to pick it up the tech wrecked my truck. Understand accidents happen and was cool, the manager informed me someone would reach out immediately to handle the insurance claim for repairs. It's now been 6 weeks and nobody will take responsibility or call me back. I stopped by to discuss with Doug and still no word. I'm very disappointed, back home they are a much more reputable and honest operation .
I've been here twice and had very positive experiences both times! The people here are very helpful and kind. They went above and beyond to help me with a flat tire last time I was in and I'm incredibly appreciative!
Nearly ruined my Lexus IS350 f sport. The wheels come staggered from the factory. They threw the rears up front on one side. My car ended up faulting and putting itself in rear wheel drive, after nearly blowing up the front differential. They also stretched tires to make them fit. All of this is a serious safety concern, and could total the drivetrain on a vehicle. I’m going to demand a full refund. I’ve been going to Firestone for years. NEVER EVER AGAIN. Also this car was nearly brand new, 50k. Extremely careless.
They're usually pretty booked up for weeks, but even so, if you tell them what you need and it's not going to take multiple days of work, they'll usually be able to get you in the same day or possibly the next. They're actually pretty on point, even when they're over-booked. I'm a fan. 👍
It was an ok service. The bathrooms are gross, I wouldn't want my wife coming in. They performed an incorrect tire rotation, but corrected it. I really appreciate that. Overall a mediocre experience from a premium establishment.