5879 Sky Pond Dr, Loveland, CO 80537, USA

About Express

4.5 / 5

from reviews

    Layla Zink
    December 08, 2023

    Absolutely terrible, I asked for help in the fitting room because the door wasn't fully closing, and this woman came up to me and told me I should get a bigger size (the dress fit me just fine) and then she told me that the fitting rooms weren't working and that I couldn't use them, poor quality clothes for way too much money. Many of the shirts I looked at had small discoloration or stains and the one shirt I did buy after only 2 weeks of use had threads everywhere sticking out.

    Jeana Salazar
    September 20, 2022

    I was disappointed with the service I received today. I tried to return a pair of slacks I paid $128 for but because there was one black tag that read “Do Not Remove” I was unable to return. I asked if I can at least exchange for the right size so it’s not a complete loss. I was told no! I asked for customer service’s number. When I called I was told it’s up to the manager’s discretion. They also said the manager could have gave me store credit or exchanged for the right size but since they didn’t I can try returning at a different Express store. So make sure that tag is on your clothing when you purchase and be careful not to remove. The Loveland manager does not do any returns without that one tag!

    Morgan Lee
    November 22, 2023

    It says online that they are open until 8 PM. On 11/21/2023, I showed up at 7:45 PM, and the doors were locked. When I tried the door, the employee inside who was walking by turned and looked at me, and then kept on walking. I went into a store next-door and made a purchase. When I returned to my car, I witnessed the two express store employees walking out of the front door, locking the store up, and getting into their vehicle and leaving - all by 7:59 PM. If you’re going to close at 7:45, put that info out there. It’s an inconvenience for shoppers to show up at a store during what is supposed to be open hours, only to find it locked up early.

    Angela Hart
    March 14, 2024

    Arrived during store hours on a Thursday at 100pm. Doors were locked. No one answered. 🙄

    Joshua Montoya (Josh)
    March 21, 2024

    Been shopping here for over a decade! Love their clothes for the most part. Their men's casual clothing styling has taken a massive hit in recent years. I don't know who needs to be told this, but the 70's will never be cool again... Just stop it


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    5879 Sky Pond Dr, Loveland, CO 80537, USA

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