Stanna provided us with new ideas to consider. She was skillful at taking measurements and ensuring the color combinations would fit our area. We've had compliments from all of our guests and we share that Stanna provided us great service. She asked critical questions to help us narrow our vision to ensure we'd be pleased with the purchase. We highly recommend Stanna and the Ethan Allen team. Quality products that will last us another 30 years!
I ordered two items from Ethan Allen back in February--one that needed to be ordered and one off the floor. Not hearing from them for more than a month, I called to find out where my floor item was. They said they did not have the right phone number for me and so could not call to arrange delivery. My phone number hadn't changed, so I don't know what that was about. I finally got the piece and it is fine. My problem is that the ordered item delivery date is unknown. First, it was going to be delivered within 2 weeks of ordering. That is why I took the chance. Now it looks like it is still more than a month out, which means the wait is more than 3 months. They NEVER call to give me an update, it is always up to me and one call usually turns into two or three calls since they have to check and then have someone else call me back or they "forget" and I need to call back yet again. These are not inexpensive items and everything needs to be paid in full--up front. What if they go out of business? They have had my money for several months already and there is no confirmation of when I will get what I paid for. This is my first experience with Ethan Allen and unfortunately, it will be my last.
Stanna did an amazing job helping us with furniture design and layout on our family room. We highly recommend Ethan Allen and Stanna!
Stanna, one of the designers, helped me with ordering two sofas for my living room. She was excellent and I love the look of the sofas in my room.
Keri Andre was very attentive and helpful in selecting all the options. The couch arrived a month earlier than originally estimated, is really comfortable, and the color is perfect. Love it!
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