Great store with a lot of nice sports clothing and equipment, but no more fishing gear! What is up with that? They used to have a decent selection of lures.
Great store, good staff, clean store, and reasonable prices. I would like to offer a thousand thanks, respect, and professionalism to a young lady named Page. She is the only reason why I will come back again, especially when Cindy had an attitude and gave me incorrect information regarding military discounts and Kendall forgot to take the security tags off my boots. However, once I got home I then realized the other shoe also had a security tag. This is when Page apologized for everything when I called back. Unfortunately, due to distance issues and time constraints, I was forced to cut off the sewn in shoe pull tabs (Thus damaging my new boots) just so I could wear my new shoes. Nevertheless, I still respect and appreciate Page's kindness, and respect for trying to help me out with this issue. Well done Page, I will definitely tell my military brethren to come see you and shop at your store.
The young boy racial profiled me and my husband just now. He would not even help us check out. He guided other customers behind us to check out while we waited, he seen us there waiting. Then he jumped on a registar when another customer came up while we were paying with another associate. But while we were waiting He wouldn't get on a registar he made us wait. I've never felt so uncomfortable in a store where customer service has always been great. I usually don't payattention to things like this but this was intentional.
Well stocked, friendly employees, lacking in product knowledge though. 4 stars for them just being courteous and honest. They tried their best, but it's hard to beat Google searches sometimes.
My Dad brought an old driver head in to put on a new shaft and the older guy working in the golf shop was rude and unprofessional. Not only did he scoff at the driver head i had but he took a personal phone call while “helping” him and then mocked his email when giving it to him for contact on trying to fix the club. He I don’t care about him swearing but definitely will not be going back knowing that Scheels is across the street with more helpful and professional employees.
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