Stan is the man!!! I had been looking for a Smokey mauve pearl Honda civic and they happened to have a used one for sale. I inquired about the car and heard back within 15 minutes. I live almost 900 miles away from this dealership, and wasn’t sure how the process of buying and shipping a car worked, and I have never bought a car from a dealership!! Stan talked me through the process step by step and made this whole experience easy and absolutely wonderful! Great communication, sent me a full walk around video of the car and pointed out any imperfections he saw, and he was 100% honest! The buying process was SO easy! They set up a notary to meet me in my own town and overnighted the papers to be signed, kept me updated through the entire buying process, and Stan even snagged a photo of my car getting loaded onto the trailer!! I got lucky with shipping and got my car the next day, and the dealership had a temp plate in the glove box for me. I could not have asked for a better buying experience. If you’re thinking about buying a car from BMW of Loveland, DO IT! And ask for Stan!! Thank you BMW of Loveland for everything, every interaction I had with your staff was wonderful!!
Talking the high country with the 2023 X5 M 50. Highly recommend. Big thanks to BMW of Loveland and Julie Cole for helping me with this incredible purchase! :) I am very happy.
Kaehler Benson in sales....rock star. Michael in finance was great even though I never got anything from the finance office because I had all of that taken care of through a credit union. Still, he was a great guy. I can't remember the gentleman's name but to that guy who got my wife to actually take a test ride in a mini Cooper, You were awesome and I loved how you took pride in what you were selling. This whole dealership is great in my opinion. I would definitely go there again and I will definitely tell anyone who's looking to check there first.
I always have a wonderful experience having my vehicles serviced here. Geoff is great! I live a 2.5-3hrs away and they always work with my schedule. I like that they tell you suggested services but it is your choice and they don’t pressure you into purchasing anything. They are speedy, friendly, and in my opinion the one of best BMW dealerships I have done business with and I have been to several in the surrounding states.
From the time I pulled into the service garage, I was meet by friendly professional staff to guide me to my Service Advisor, Adam. I was directed to Adam who was extremely knowledgeable and helpful. My car was in for an alignment and transmission level check. Jordan was my technician. Jordan asked that we take a test drive to ensure the alignment was to my satisfaction. The car was washed, detailed and vacuumed. I am very pleased and satisfied with the service I received from BMW. I was treated as a VIP. I will continue to take my car to the best BMW dealer in Colorado. Thank you all very much.
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