Ordered online. Showed up on time to pick up. Was told 5 more minutes. Store was busy, so cool I'll wait, and wait, and wait, and wait... Checked in a few times and was told it was coming, until we discovered the order went missing. Once they figured it out they worked to get it done. And although I appreciated the hook up on drinks and munchies, I really respected a pretty sincere apology for the mix up. Past year has been rough on us all, I admire this team's hustle.
I went in to get some food after shopping, it was around 7:30-8pm on a Thursday night. We went to order and the chic was like it’s going to be about 30 mins. I said why just sandwich’s. She said they had online orders. Since when do those trump in person orders? Why would you not help the walk in while making online orders? We turned around and walked out! We were looking for something quicker because it was so late. I don’t think this is the right way to do business! Not the first time service has been awful at this location!
We had Cheba Hut catered for my daughters birthday. They did a fantastic job! Sandwiches were on point like always, had folks that had it for the first time and they raved about it. Thank you thank you thank you!!!
Extremely helpful and friendly staff that even joked around to make the experience even more fun. The food is always really good and fresh every time I order from Cheba Hut. The pricing is very reasonable. The restaurant was very clean inside. There wasn't a long wait to order my food, and it was prepared within 5 minutes.
Ordered food to work. Said no black olives on my sub. Can’t stand them. Full of black olives. Love paying for a sandwich I don’t like. Called and was told I could come get a new sandwich. I’m at work? I get a 30 min lunch break that I’m already into. This is why I did delivery? Was told there’s really no other options because it was delivered through door dash. Not my fault you use them and don’t have your own delivery system? Because of that you do nothing for your customers? Ok cool. I’ll just eat my black olive sandwich.
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