3760 Byrd Dr, Loveland, CO 80538, USA

About CarMax

4.3 / 5

from reviews

    Joshua Turner
    January 31, 2024

    My wife and I had an amazing experience purchasing and selling two vehicles. Great offers and quick process for selling. Our experience with purchasing was just as great. We also found an issue with one struts when we noticed a very slight pull to the right and they covered the repair under their 90-day warranty.

    Charles Sparks
    February 09, 2024

    My experience with CarMax was nothing short of exceptional. As a first-time customer, I was thoroughly impressed by the quick and easy process. The level of service and convenience provided has made me a loyal customer. I foresee myself choosing CarMax for my future automotive needs. Truly a remarkable experience.

    Robin Denman
    January 04, 2024

    This was the easiest car purchase I have ever done! Love the "no haggle" policy, knowing I got the best deal possible. Brandon was so kind and knowledgeable. I loved everything about this experience! I even traded in one car for a newer one within 2 weeks, and it couldn't have been easier. I highly recommend CarMax!

    Haden Randle
    January 17, 2024

    The car I bought is fine, the customer service at this location is not. When my car arrived, which I paid to ship, I was told the title had not come in yet but should be here "any day". After two weeks of hearing "any day now", I told them I needed to know when it would be ready, they told me the FedEx tracking said the title would arrive on Friday. I wasn't contacted until the following Tuesday, two and half weeks after the car had arrived (one month after I ordered it). After purchasing the car, I had a mechanic look at it and they recommended several repairs. I have tried contacting the service department for the last 10 days to see if the 90 day warranty covers the repairs. No one answers at the service department and the voice mailbox is full. I've had CarMax customer service send messages to them and still have not been contacted.

    October 16, 2023

    I am so impressed with carmax. I have dealt with many other car sales lots over my 34 years of driving and have never wanted to ever recommend any of them. Carmax on the other hand has been a completely different experience….. so far. I bought a beautiful suv a months warranty return if I do not love it and anything is wrong they fix it immediately. They are a 0 pressure lot. No one comes out to push you into buying a car you don’t necessarily want . I could go on. I am thankful. As far as buying a car this one is about as painless as buying a car can be.


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    3760 Byrd Dr, Loveland, CO 80538, USA

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