Sales people are nice there were a few hiccups but I can live with. Service said is not great at all. 1st car we bought they said was fine took it to the actual dealer and had to have multiple things fixed. We bought a second vehicle and the airbox is missing nuts and broken intake cover is missing every bolt, screwdriver just laying in the skid plate. I called and they seemed like they were going to take care of it and have had no phone calls since my complaint. And this is on a 2021 with only 12000 miles
Hannah S
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November 01, 2022
We bought a 22 ford bronco about a month ago. The salesman that helped us was extremely friendly and professional. He made sure to get us on a test drive asap even though we didn’t have an appointment. The whole process was super easy and painless and we didn’t spend our whole day there like we would’ve with most other dealers. Thanks!
Taylor Reeves
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May 20, 2023
We had a extremely positive experience with purchasing my moms car at CarMax in Loveland, CO! Kaiden Yates was an AMAZING help! He was very patient and understanding, and went out of his way to help make sure everything went smoothly- while also ensuring we understood every aspect of the process. I could not recommend them enough! Will definitely be purchasing from this location again in the future.
Carrie Manley
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February 16, 2023
I bought a car here in January. I probably could have gotten a “better” price if I was good at haggling and wasting my time at a regular dealership. What I did like was the absolute ease in purchasing. 1) staff were super friendly! 2) I got to take it for a decent test drive the first day- then even got to take it home that night to see how it worked for 24 hours. 3) I have a 30 days to change my mind and 90 day policy for anything that might need to be fixed. Super confident in this purchase will buy from them again.
A V
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April 16, 2023
Selling a car is easy!
I got an online appraisal which was great price, then you have seven days to setup an appointment (if you have a lien and you plan on selling your vehicle, setup that appointment time for when your bank is open). Then at your appointment, which is about 30 minutes they check out your car. Our in-person appraisal come out Higher then the internet appraisal, I think because I had listed the millage higher than it really was.
All you need is your title, or in our case the bank info for your lien (the contact number, and your account number), and your car registration. CarMax takes care of everything.
Legit 10/10 service from everyone I talked to in the store, and absolutely zero pressure. The opposite of a normal car dealership. Reed (the person who helped us), you are awesome, thank you!
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3760 Byrd Dr, Loveland, CO 80538, USA
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Sales people are nice there were a few hiccups but I can live with. Service said is not great at all. 1st car we bought they said was fine took it to the actual dealer and had to have multiple things fixed. We bought a second vehicle and the airbox is missing nuts and broken intake cover is missing every bolt, screwdriver just laying in the skid plate. I called and they seemed like they were going to take care of it and have had no phone calls since my complaint. And this is on a 2021 with only 12000 miles
We bought a 22 ford bronco about a month ago. The salesman that helped us was extremely friendly and professional. He made sure to get us on a test drive asap even though we didn’t have an appointment. The whole process was super easy and painless and we didn’t spend our whole day there like we would’ve with most other dealers. Thanks!
We had a extremely positive experience with purchasing my moms car at CarMax in Loveland, CO! Kaiden Yates was an AMAZING help! He was very patient and understanding, and went out of his way to help make sure everything went smoothly- while also ensuring we understood every aspect of the process. I could not recommend them enough! Will definitely be purchasing from this location again in the future.
I bought a car here in January. I probably could have gotten a “better” price if I was good at haggling and wasting my time at a regular dealership. What I did like was the absolute ease in purchasing. 1) staff were super friendly! 2) I got to take it for a decent test drive the first day- then even got to take it home that night to see how it worked for 24 hours. 3) I have a 30 days to change my mind and 90 day policy for anything that might need to be fixed. Super confident in this purchase will buy from them again.
Selling a car is easy! I got an online appraisal which was great price, then you have seven days to setup an appointment (if you have a lien and you plan on selling your vehicle, setup that appointment time for when your bank is open). Then at your appointment, which is about 30 minutes they check out your car. Our in-person appraisal come out Higher then the internet appraisal, I think because I had listed the millage higher than it really was. All you need is your title, or in our case the bank info for your lien (the contact number, and your account number), and your car registration. CarMax takes care of everything. Legit 10/10 service from everyone I talked to in the store, and absolutely zero pressure. The opposite of a normal car dealership. Reed (the person who helped us), you are awesome, thank you!