Absolutely the best! I loved that I could search for the exact car that I wanted and have it shipped to the closest Carmax for free. My sales rep Randy stayed in contact with me every step of the way. Even trading in my old car was easy and Everyone was great to work with. I’ll always go through Carmax from now on. 100% recommend
I’ll admit there were quite a few bumps in the road but our sales representative Kaylee was amazing and because we were so patient about it, they made sure everything was perfect and she did such a great job helping us getting the car of our dreams and making it right for the all the bumps we dealt with. Overall we are very happy with their services and that they made this purchase easier than any of our previous car buying experiences ever were. We will definitely be going back for any future purchases. We totally will refer people to them. They did the same with our niece too.
I came alone and was helped by a very great person. He was easy to talk to and actually listened to what I needed. He made me feel at ease and I will come back to him if I ever have a need again for a car!
The experience was great! However, once I bought the car and we checked things out it looked like some of the basic services weren’t done. Engine air filter and cabin filters weren’t replaced and were dirty and old and the battery was the original battery from when the car was made. It’s over 5 years old and should have been replaced. Other then that, it was a good experience!
Amazing customer service! Mitzi was amazing, and not just because we were buying a car, watching her interact with all the customers she came in contact with was great to see. You can tell she has a passion for what she does. Also great leadership, talking with Lucas gave us comfort in knowing they are there for us and have the right morals and principles that is evident they have built a culture around it! Thank you all again!
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