Burlington

4832 Thompson Pkwy, Johnstown, CO 80534, USA

About Burlington

4.7 / 5

from reviews

    Jill Schlegel
    -
    August 06, 2022

    Terrible management and care of their employees. As someone who's been in customer service well over 15 years, this is exactly the opposite of how you treat your staff. We went tonight, there was easily 10 families in front of us in line, carts overflowing, with one single elderly cashier. We approached management and asked if another employee could come ease the rush, and were told it's "not their job" and "that's now how they do things at this store" as they were cleaning trash out of carts and pacing back and forth by the front doors. Another manager approached and told us there was nothing they could do to ease the painful rush. Kudos to the lady running the show, without losing her smile and exposure. She certainly deserves better treatment than that.

    Jessica Gonzales
    -
    May 22, 2022

    Our Sunday lunch took over an hour to get. My salmon was dry and burnt on the bottom. For a 90 dollar lunch for 2 I would not recommend. The time and quality of food was less then satisfactory

    Zach Kahn
    -
    May 29, 2022

    How are you going to have atleast 4 (one being a manager) in the store before close and only having one employee at the register with atleast 9 people in line (with some having over $200 worth of items) and not put another person on the register??? Keep in mind that all 4 of them were up front just talking to the one person at the register without helping at all. Worst management I have ever seen in my entire life! As a manager you should've jumped on the register and made sure customers got checked out fast and helped your only cashier. Never coming back to any of the stores every again. Never would have happened at a TJMaxx company store.

    Christopher Schlegel
    -
    August 06, 2022

    Cara, has no manager skills, and is said to be manager in Loveland Co. was rude as ever. Only 1 gal on a register who was trying her best and very overwhelmed, asked said manager if she couldt get help for her check out stand, with about 20 customers backed up. Manager said no and she was not going to help either. I have NEVER received that type of rudness from any store, days of shopping there have most likely come to an end.

    Breana
    -
    July 18, 2022

    Customer service is absolutely horrible and the way the cashiers dress is sloppy and not professional. They wear pajamas to work and it's just gross but anyways the cashiers are not inviting very cold and rude. One woman in particular I made sure to get her name and it was Jodean she was just on her personal phone roaming the store talking to somwone didnt sound qork related and wouldn't take the time of day to help you if you need to ask a question.

    Burlington

    Our Address

    4832 Thompson Pkwy, Johnstown, CO 80534, USA
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