I used Boyd Lake Vet for boarding recently. Staff was very friendly and seemed organized as well. They made sure to triple check medications and their dosages. They also made sure I was well informed about the details of my dog's stay and pick up procedures. Loved the report card they emailed me afterwards. My dog had a great time!
The most recent visit to the vet was great. The vet that examined my dog, I do trust. She was straight forward and helped me with the cost of todays visit. I would have given a five star, but in the past I haven’t had the best experience at Boyd lake veterinary. This last visit will make me come back as long as the vet Dr I had I’ll be back. The front desk ladies seemed very friendly, unlike the past employees. In the past I’ve dealt with rude and not so friendly customer service. So it has improved. I hope they are able to keep the current staff on hand. I will recommend this vet at this time.
Everything is wonderful about Boyd Lake Vet Center. First and foremost is the staff. Everyone of the staff members, and I mean EVERYONE is professional, knowledgable, courteous, friendly and most of all LOVE ANIMALS. We feel very comfortable with the care including vet medical services, day care, boarding, grooming and all else we have experience over the last 14+ years. As far as we are concerned, this is where to bring your pet for all services.
Staff is great as always. Super friendly front desk. The tech and doctor were also great. Only complaint was the waiting time. Waited 35 minutes to get into exam room and another 5 in there. That said my pet received loving care.
Every staff member is so friendly and act like my dog is their favorite. I'm sure they do that for everyone and I think that is excellent customer service. The vets are helpful, personable and explain everything they are doing and each diagnosis so well.
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