We stayed for one night 12/16/2023 with two dogs. On the website it states that the pet fee is $25/night and the hotel charged me $25/per dog. When I called the hotel and asked about this and told them what was printed on the website I was told “Well there’s nothing I can do about that, I don’t own the website”. The first room they tried to put us in the door was open when we went to the room and the sink was filled with what looked to be dried vomit. I immediately called the front desk and someone came and met us with keys to a new room and said “Sorry the lock is messed up on that other room”. So knowing this, they were trying to rent out that room for the night? Beds were very, very firm. If you like sleeping on basically a piece of wood, these mattresses would be perfect for you. Staff were pleasant at check-in. Just an FYI that there is no elevator at this hotel. One of our dogs recently had to have a leg amputated and I asked that we be given a room on the first floor and she was very accommodating. We had reservations to stay again 12/18/23 and I cancelled those the first night we stayed. We were trying to save money as this was a quick trip for medical treatment for one of our dogs but I would rather spend more to feel safe and comfortable than have another sleepless night to try to save a few bucks.
Great value. One of the best Best Westerns we’ve stayed at. We were traveling cross country, staying just for the night. We were able to check in just a little early with no issues. The front desk gal was very kind. Our room was decent - the mini fridge had a freezer which is sometimes great to have. They actually have a restaurant and bar on site, unfortunately it was closed the day we were there. The fitness center treadmill was handy after sitting in the car for 10 hrs. Pretty courtyard with a patio to sit outside. The pool was drained so that was odd and something we didn’t get to utilize. Easy to get to and they had ample space for parking our truck and trailer.
We go to Best Western in Loveland as it is fairly close to medical facilities we have to visit. The staff has always been gracious and kind even when we run into issues of the room. We have stayed at this Best Western multiple times over the last 5-6 years.
My husband and I stayed in the suite and when I say its gorgeous I mean it! It was up on its own little floor, had 2 bathrooms, full kitchen,living room,steam shower, jacuzzi tub and a beautiful bedroom! I have never been so relaxed. We will definitely be coming back!
The desk staff was very informative and polite. Rooms need updated and the carpet definitely needs replacing. Smells like dog urine in the back rooms. Otherwise, it was comfortable and safe.
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