Very helpful & knowledgeable man, Gene in the Geek Squad.
Chris in the electrical department was great help today as I bought a new iPad
Elija ( in cell phones) was very very helpful!
Oh man they are so nice and helpful
I went in the line to checkout out. Clerk skipped me for someone outside the line and checked them out first. I confronted and asked a direct question to the clerk why, he was flippant didn't look up from the computer and was non genuine. Then as I was walking out, another employee antagonize me questioned why I confront the clerk. I'm not asking for epic apologize, just already look up acknowledge that I exist, you did me wrong and say my bad. Manager eventually came and started with that Best buy has a policy of defending their employees. Also I know you lift manager bro but stepping into my personal space does not de-escalate. I did not berate that employee, I asked a question, direct yes but it wasn't abuse. Now I will admit to getting hostile and berating the separate employee who chose to antagonize me as I was walking out. I'll own that. I'll give credit that the manager at doing the bare minimum but it was something. I would like everyone reading this to understand, that it may suck working retail but it doesn't give anyone an excuse to treat people poorly. Again let me stress if asking a direct confrontational question is considered attacking an employee then something is wrong. I'm talking the bare minimum of customer here. Keep at it Best Buy retail won't be be for longer. Ordering from Amazon is just easier.
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