Best Buy

6075 Sky Pond Dr, Loveland, CO 80538, USA

About Best Buy

4.1 / 5

from reviews

    k m
    June 09, 2022

    Please consider giving Gene, the gentleman at geek squad customer service desk a raise and or promotion. This guy was so helpful i was seriously impressed. I had a tech issue and he went extra mile to help. These are the type of employees who make a difference and that best buy should want to hold onto...Thanks Gene.

    Michael D. Wulfsohn
    April 17, 2022

    First time at this store. I was greeted at the door, and directed to the department area where I could look for a specific computer charging cord. As I was looking, a salesperson walked by me and ignored my presence. It was obvious that I could use some assistance, but this person acted like he was ready to leave for the day or go on break. Just as I was about to ask for his assistance, he approached a pair of customers looking at laptops, stopped what he was doing, and started to try to sell them. I hovered around for a minute just to ask one question, but was completely ignored by him! Not even a glance. I got frustrated, and looked for another staff. Nobody to be found. Finally, a warehouse / stocker kid helped me the best he could using his cell phone on the Best Buy website. They didn't have what I needed, and I wasted a lot of my time being ignored. I would give 0 stars if I could. Bad, apathetic employees are a reflection of bad, apathetic management. Best Buy is way overpriced to begin with, but don't patronize this store, and expect to be treated with any respect, or get any help. Just an apathetic attitude. NOT RECOMMENDED.

    Seth Green
    April 30, 2022

    Came in looking for help with getting new phones. Phim came over to help us and she was awesome. She was incredibly friendly and personable and made a experience that is normally stressful very easy. She was also incredibly professional and worked with us for over an hour to get us taken care of. Will definitely be back in to see her if we need anything else phone related!!

    Linda Hepperle
    August 22, 2022

    Usually I get good service. Today I waited over an hour waiting for help with a TV and a tablet. I don't have all day, so I finally left. Bummer the store is understaffed. I know it's Monday but I was hopeful. There was almost no one when I arrived and another woman warned me that I'd be waiting for a long time to get help. More customers poured in. By the time I left it was somewhat busy. It was nearly an hour when someone finally said I'll be with you as soon as I can.

    N V
    June 14, 2022

    They carry a decent selection of parts if you know what you’re looking for. If not, they’re going to shamelessly shark you and try to sell you yesterday’s outdated basic tech for more than modern current generation machines should cost. If you’re inexperienced, bring a knowledgeable friend so you don’t get coerced into something like a “future proof” 5ms/60hz 1080 monitor. Giving them an extra star because they carry modern RAM at market price.

    Best Buy

    Our Address

    6075 Sky Pond Dr, Loveland, CO 80538, USA
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