Best Buy

6075 Sky Pond Dr, Loveland, CO 80538, USA

About Best Buy

4.1 / 5

from reviews

    Caleb Snyder
    -
    December 31, 2021

    Awesome customer service. They went above and beyond to ensure our warranty issue did not cause us any inconvenience. Was back again right after Christmas. Their Customer service was awesome again. After I spent about 4 hours on the phone with corporate customer service with no resolution I went in and my issue was taken care of in 15 minutes. Would recommend.

    Seth Green
    -
    April 30, 2022

    Came in looking for help with getting new phones. Phim came over to help us and she was awesome. She was incredibly friendly and personable and made a experience that is normally stressful very easy. She was also incredibly professional and worked with us for over an hour to get us taken care of. Will definitely be back in to see her if we need anything else phone related!!

    Michael D. Wulfsohn
    -
    April 17, 2022

    First time at this store. I was greeted at the door, and directed to the department area where I could look for a specific computer charging cord. As I was looking, a salesperson walked by me and ignored my presence. It was obvious that I could use some assistance, but this person acted like he was ready to leave for the day or go on break. Just as I was about to ask for his assistance, he approached a pair of customers looking at laptops, stopped what he was doing, and started to try to sell them. I hovered around for a minute just to ask one question, but was completely ignored by him! Not even a glance. I got frustrated, and looked for another staff. Nobody to be found. Finally, a warehouse / stocker kid helped me the best he could using his cell phone on the Best Buy website. They didn't have what I needed, and I wasted a lot of my time being ignored. I would give 0 stars if I could. Bad, apathetic employees are a reflection of bad, apathetic management. Best Buy is way overpriced to begin with, but don't patronize this store, and expect to be treated with any respect, or get any help. Just an apathetic attitude. NOT RECOMMENDED.

    Linda English
    -
    September 19, 2020

    Very helpful & knowledgeable man, Gene in the Geek Squad.

    bob golba
    -
    September 13, 2020

    Chris in the electrical department was great help today as I bought a new iPad

    Best Buy

    Our Address

    6075 Sky Pond Dr, Loveland, CO 80538, USA
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