I was assisted by an associate named Brent which was awesome and he helped out a great deal. The only reason I came to this store was because of how awesome Brent is. Good luck and great job by Brent. Best regards, customer....
The store is under construction so prices aren’t marked on items and things are hard to find. It’s in a disarray. The bathrooms are filthy. But the good thing is they took the time to look up our discount while the one in Ft. Collins said they thought it expired.
5 stars for friendly employees, 1 star for BB&B’s policies. Found a blanket that was in the wrong spot claiming it was on sale for $94. The bag was also ripped open and the blanket exposed, so I took it up to the register to see the price but it was apparently a $300 blanket. I asked if I could at least get a discount for the fact that the packaging was destroyed (likely far before it was in the store, probably during shipping) but they said they don’t offer any sort of discount on that, so I left. Who is going to buy a $300 blanket in a destroyed package? No one. It’s no wonder BB&B is on the verge of shutting down.
I went here honestly just to blow off some time I had before an errand. It was very clean, very well organized, and like you'd expect from a BB&B a huge and wonderful selection. They had everything from linens to shower supplies, to little odds and ends. I ended up getting a very nice shower head from their small 'marked down' section. It only had a slightly bent box. (Hence the mark down) The staff was very very helpful and friendly.
I love the variety of items in the Fort Collins store! I appreciate the coupons not expiring and keep some in my car just in case. This last trip they were out of an item but called around to other stores and located it, let me pay for it there and had it shipped to my home. Service beyond my expectation!
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