Just waited 20 minutes on hold to try and set annual check ups, appointments are booking out 3.5 weeks which is understandable in our short staffed/backed up world. What made me decide to find a better office is the receptionist told me that the physician would be unable to check out my daughter's wart and I would need a separate appointment in addition to the check up. The "physical exam would take the entire appointment time"... so while her whole body is being inspected you can't possibly LOOK at her warts? Gotta be able to bill insurance twice right?
Making appointment for annual exam was easy. Dr. Bechis and nurse practitioner Shannon were well prepared. Both listen carefully to my questions. The information I was given was important and clearly expressed. All staff members were friendly, polite, & helpful
Dr. McIntosh with Associates in Family Medicine is the best! I am thankful he is my primary care doctor. His office staff is equally as good. You can’t go wrong being a patient of this practice.
I have had the same experience as several other reviewers. The phone wait times are beyond reasonable and then they refuse to make an appointment and force you to go to urgent care for issues like blood pressure. Urgent care then tells you to follow up with your PCP, but when you try to make an appointment, they refuse and make you go to urgent care. I have been ping-ponged back and forth for months, then had my relationship terminated when I demanded to see my doctor. I used to think my provider was the best I have ever seen, but it is clear they don't care about their patients at all.
I have been coming here for the last year for pregnancy, other health issues, and now baby wellness visits. I have been in frequently and called in with questions and concerns often. I have never felt that I had to wait too long or have experienced poor service. I love that I can call about issues (very helpful for a first pregnancy) and reach a nurse or get my doctor's advice. There is always a doctor on call, so I could even call in the middle of the night if needed. Dr. Palmiscno has been very helpful in answering my concerns and in taking care of us. I have been impressed with her knowledge, versatility, and quick care (I had a few issues come up that she worked me in the same day to ensure baby was safe). As a self-pay patient, I am very familiar with the billing, as well. I have always felt the billing made sense, the prices were fair, and my questions were answered kindly. The staff, including doctor, nurses, front desk, and billing, have all been friendly and generous, striving to remember my name and getting excited to see my baby again. I would highly recommend this doctor office.
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