I had the absolute best experience from this Arby's restaurant, that it merited my review. The manager was the best I have experienced in a long time, especially during a time when customer service seems to be failing. We arrived at 7:05 not knowing they closed at 7pm, and the manager did all she could to help us out, and make our experience memorable. I wish I remembered her name (Shawna or Cheryl)? But she was fantastic, and will be the reason we will drive past our local Arby's location to dine at this restaurant. Thanks for the great customer service.
Sign up for their emails and they'll send you coupons that they are unwilling to honor. 40% off sounds like a good deal but it's a bait and switch when they tell you they have no way to enter it into their computer.
Twice now I have had to deal with arrogant young staff. I know people don't like their jobs but being like that is unexceptable. Especially when you ask a question about the food. Kind of their job to answer! Will be avoiding this Arby's from now on. Thankfully the Arby's in windsor by the highway has awesome staff and not to far out of my way to go to.
this is the third time they have messed up my order. I ordered a 9 piece nugget, got 7 and a classic beef and cheddar and got a roast beef. Serious issues with this location.
This Arby's is always clean, friendly and very well run. I eat here twice a week and am never disappointed.
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