I am now changing my review after coming to this salon for the past two years. I always bring my daughters with me. Yesterday we had the worst experience, I had gotten charged way more than I was quoted, I was trying to ask about the price because he said it quickly under his breath then I’ve noticed that my daughters nails started just popping off just after getting done. I still left my usual tip. Called to have them fix her nails three hours later 7 had fallen off. Called they said to come in so I came in the next day they fixed her nails I showed him. My nails were an absolute mess and he just brushed me off. I was not rude. I was very patient with how many brakes he had to take and which is come in and out and was also being rude to other people, we will not be returning is very sad because we love the salon it should’ve just been made right and also make sure you know what you will be paying for as now I’m seeing other reviews for this place. I’m not the only one dealing with it all attached pictures of my nails that he didn’t want to fix even though his employees were saying that they were a mess and that they should definitely be re done. My acrylic is already fading color and chipping!!! with it being the following day with getting them done and I was charged $75 for this hot mess I have deal with.
I booked a gel pedi here leading up to my baby shower and had a great initial service. The tech was nice, did a good job, and kept checking with me that I liked the service - 10/10. A few days later, one nail chipped (small) which happens - no big - so I called to ask if they would do a touch up, which they said they would. My negative review is about how bothered I was in the way the tech working on my touch up handled this. The result: a total hatch job done by a rude nail tech. I simply needed the single nail repainted, but she was dismissive off the bat, not listening to what I asked for. Without discussion, she took out her dremel which was odd to me, but I thought it could be part of her process and decided to trust the tech. Bad idea. She shaved down my nail completely flat on top and so short it revealed my nail bed. The shape was not at all what my other nails looked like, and was really no shape at all since she only touched the top and left the sides as-is. She went to file this nail on my other foot to "match" but I told her no more filing - it already looked worse than what I came in with. She then went to finish up without the color! I reminder her that my nail needed color which she begrudgingly got, repainted, and cured. She then got up and just walked away to start working on something else. No communication. No top coat. She didn't cap the nail. The whole thing is a mess. I would have liked to go back here especially with how great the initial service was, but I'd he horrified to run into this tech and be subject to her working on my nails again.
I love this Nail salon! The techs are so much fun and professional! Im so glad to have a new salon to go to!
I just moved here from TX and have been on a nail salon hunt. Based on a recommendation from a neighbor who comes here, I came in without an appointment one afternoon. I was seen right away by Tram and she was AMAZING! I love my nails. She listened to my needs and wants and was so kind and we had such great conversation.
I went today for a pedicure and was very impressed! It’s been awhile since I have been to this location, but it’s very clean and tidy. The staff was very nice and went above and beyond during my time there. Not to mention their prices are very fair and I didn’t have the “sticker shock” like most other nail salons. I will definitely be returning!!
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