Very attentive! All of the staff were so nice! They have the best massage chairs I've been in- they didn't feel like the were jabbing you to death. I was a little worried about getting my brows waxed, as most places take too much off. Son listened to what I wanted and did a great job! Definitely found my new pedicure/eyebrow place!
We waited about an hour without anybody acknowledging us. Just when I was about to leave a very friendly staff came to us and apologized for the wait time and got me and my daughter back. Both mine and my daughters nails came out amazing and you could tell they took their time and had attention to detail. If it weren't for the amazing nails my review wouldn't be so great because of how long we waited without being acknowledged. They were extremely busy and we were a walk in. The staff did apologize multiple times too. The awesome work made up for it.
Very rude. They made me feel uncomfortable from the beginning telling customers they will be right with them KNOWING they don’t have time.. after sitting there for 3 hours. Taking the beating of frustration out on my fingers The nails look horrible. My fingers are in pain. HORRIBLE HORRIBLE SERVICE!!! I’ve never been in so much pain from nails in my life. This a disgusting way to treat your customers!
I’ve been coming here for a while. I’ve never been 100% satisfied with my service in the past but today I came in to get a full set and they completely disregarded me as a customer and rudely told me they were busy and didn’t even offer me a time to come back. I will never come back to this nail salon again. The place across the parking lot, 5 Star Nails Spa is so much nicer and does a way better job!
Horrible experience at this salon. Staff was rude the whole time I was there. Nail tech that did my nails rushed the process and I had a horrible outcome. Had to go home and fix them myself as I went before a vacation. Disappointed and will not be returning.
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